Blog
How to Reduce Your Client Turnover Rate
The struggle to retain clients is something most mental and behavioral health professionals have in common. Consistency in attendance among your clients is necessary for…
How to Get More Therapy Clients: A Complete Guide
How to Get More Therapy Clients in 2026: A Sustainable Growth Strategy for Insurance + Private Pay Practices If you’re wondering how to get more…
What Are Social Determinants of Health (SDOH) and Why Are They Important?
When we seek to improve health in America, we usually look at the healthcare system. However, health in the U.S. is impacted by more factors…
How to Minimize No-Shows in Your Therapy Practice
No-shows can be a source of frustration for therapists or clinicians of any practice. When a patient doesn’t show up to an appointment, you lose…
Telehealth Care Becomes More Accessible Amidst the COVID-19 Pandemic
In the light of today’s rapidly changing coronavirus situation, practitioners can expect to see fewer clients visiting their offices as the public follows guidelines on…
Essential Mental Health Intake Forms: A Comprehensive Guide
Mental Health Intake Forms: What You Need and Why They Matter Whether you’re opening a new behavioral health practice or are well-established in the field,…
Clearinghouse Rejection vs. Payer Denial: Differences, Causes & Prevention
Understanding Clearinghouse Rejections and Payer Denials in Mental Health Billing Behavioral health providers accepting insurance often face claim rejections from clearinghouses or denials from payers…
ICANotes Sponsoring NAADAC Webinar “The Progress Note: Where Law & Ethics Meet Efficiency”
Looking to update your documentation practices? ICANotes is sponsoring a NAADAC webinar titled “The Progress Note: Where Law & Ethics Meet Efficiency” on March 25, 2020, at…
DSM-5 Classification Changes: What Clinicians Need to Know
Diagnosis is the cornerstone of any mental health clinician’s patient care. To make an accurate diagnosis of any mental health disorder, you need the most…
How to Train Your Staff on Using an EHR
When implementing an electronic health record (EHR) system in your organization, it’s reasonable to expect a little bit of resistance. Whether you are transitioning from…
What Is a Superbill? How to Create a Superbill Template for Mental Health
What Is a Superbill? A Guide for Behavioral Health Providers A superbill helps behavioral health providers support clients seeking insurance reimbursement for out-of-network services. In…
Tips for Having a Successful Teletherapy Appointment
Are you a mental health professional looking to incorporate telehealth into your practice? As telecommunications technology continues to provide better connections, video quality and audio…
Is It Legal to Provide Telemental Health Services for Patients in a Different State?
Telehealth is a growing field driven by improvements in communications technology and a need for health care in historically under-served areas. Telehealth is especially promising…
What Is E-Prescribing and How Does It Work?
If you are a psychiatrist or other prescribing clinician, you’re very familiar with the traditional system of paper prescriptions. The technological advancement of electronic health…
How EHR Systems Can Help You Diagnose Patients
With the development of electronic health records, or EHRs, our healthcare system has undergone a significant technological evolution. Until recently, most patient information came in…