Blog

What Are Social Determinants of Health (SDOH) and Why Are They Important? 

By October Boyles, DNP, MSN, BSN, RN | April 10, 2020

When we seek to improve health in America, we usually look at the healthcare system. However, health in the U.S. is impacted by more factors…

How to Minimize No-Shows in Your Therapy Practice

By October Boyles, DNP, MSN, BSN, RN | April 1, 2020

No-shows can be a source of frustration for therapists or clinicians of any practice. When a patient doesn’t show up to an appointment, you lose…

Telehealth Care Becomes More Accessible Amidst the COVID-19 Pandemic

By October Boyles, DNP, MSN, BSN, RN | March 20, 2020

In the light of today’s rapidly changing coronavirus situation, practitioners can expect to see fewer clients visiting their offices as the public follows guidelines on…

Mental Health Intake Form Template (PDF) for Counselors & Psychiatrists

By October Boyles, DNP, MSN, BSN, RN | March 19, 2020

Mental Health Intake Form Template: Counseling, Therapist, and Psychiatric Examples A mental health intake form template helps therapists, counselors, and psychiatrists collect essential client information…

Clearinghouse Rejection vs. Payer Denial: Differences, Causes & Prevention

By Fatima Davis | March 16, 2020

Understanding Clearinghouse Rejections and Payer Denials in Mental Health Billing Behavioral health providers accepting insurance often face claim rejections from clearinghouses or denials from payers…

ICANotes Sponsoring NAADAC Webinar “The Progress Note: Where Law & Ethics Meet Efficiency”

By October Boyles, DNP, MSN, BSN, RN | March 2, 2020

Looking to update your documentation practices? ICANotes is sponsoring a NAADAC webinar titled “The Progress Note: Where Law & Ethics Meet Efficiency” on March 25, 2020, at…

DSM-5 Classification Changes: What Clinicians Need to Know

By October Boyles, DNP, MSN, BSN, RN | March 2, 2020

Diagnosis is the cornerstone of any mental health clinician’s patient care. To make an accurate diagnosis of any mental health disorder, you need the most…

How to Train Your Staff on Using an EHR

By October Boyles, DNP, MSN, BSN, RN | December 23, 2019

When implementing an electronic health record (EHR) system in your organization, it’s reasonable to expect a little bit of resistance. Whether you are transitioning from…

What Is a Superbill? How to Create a Superbill Template for Mental Health

By October Boyles, DNP, MSN, BSN, RN | December 17, 2019

What Is a Superbill? A Guide for Behavioral Health Providers A superbill helps behavioral health providers support clients seeking insurance reimbursement for out-of-network services. In…

Tips for Having a Successful Teletherapy Appointment

By October Boyles, DNP, MSN, BSN, RN | December 7, 2019

Are you a mental health professional looking to incorporate telehealth into your practice? As telecommunications technology continues to provide better connections, video quality and audio…

Is It Legal to Provide Telemental Health Services for Patients in a Different State?

By October Boyles, DNP, MSN, BSN, RN | November 28, 2019

Telehealth is a growing field driven by improvements in communications technology and a need for health care in historically under-served areas. Telehealth is especially promising…

What Is E-Prescribing and How Does It Work?

By October Boyles, DNP, MSN, BSN, RN | November 21, 2019

If you are a psychiatrist or other prescribing clinician, you’re very familiar with the traditional system of paper prescriptions. The technological advancement of electronic health…

How EHR Systems Can Help You Diagnose Patients

By October Boyles, DNP, MSN, BSN, RN | November 13, 2019

With the development of electronic health records, or EHRs, our healthcare system has undergone a significant technological evolution. Until recently, most patient information came in…

What to Include in Your Notes When You Don’t Accept Insurance

By October Boyles, DNP, MSN, BSN, RN | October 15, 2019

What to Include in Your Notes When You Don’t Accept Insurance This article explores the essentials of documentation for mental health professionals who operate without…

Highlights From North Carolina’s Project OBOT Program

By October Boyles, DNP, MSN, BSN, RN | September 30, 2019

The first step in alleviating an epidemic is to provide the resources necessary for improvement. As opioid addictions continue to skyrocket across the country, states…