Call us at 866-847-3590, text us at 866-302-1160, click here to chat with us, or email

Phone Support is available 24 x 7

Access ICANotes

Connect to ICANotes from your device.

Check Ticket Status

Check the status of your open tickets.

Remote Support

Share your screen with a support agent.

Create Ticket

Submit a support ticket.

Support Downloads

Downloads needed for additional support.

Upload Documents

Upload documents to patient charts.

Knowledge Base

Find answers to common questions.


User guides to print for reference.


Individual online training sessions, video tutorials and a robust knowledge base.

Due to a routing issue with our phone service, if you use 8x8 VOIP, or use their virtual office, you will not be able to connect to our standard support line. Please call us at 443-221-6796

Intuitive, Accessible, Time-Saving

ICANotes - the only EHR software that actually thinks like a clinician.