HIPAA-Compliant Telehealth Platform for Mental Health
ICANotes Telehealth offers behavioral health professionals secure, HIPAA-compliant video sessions that are fully integrated with their EHR. Deliver care remotely without disrupting your workflow.
Explore Telehealth Features
Flexible tools for delivering secure virtual care across behavioral health roles
Psychiatrists & PMHNPs
Start video sessions in one click, manage med checks remotely, and ePrescribe from a HIPAA-compliant platform.
Therapists & Counselors
Provide individual therapy sessions from anywhere with secure video, screen sharing, and integrated documentation tools.
Behavioral Health Group Practices
Run virtual waiting rooms, hold group sessions, and coordinate care with intra-office chat and shared scheduling.
Telehealth Built for Behavioral Health
Designed to Simplify Care and Connect Your Workflow
ICANotes makes remote care easy with secure video sessions, built-in charting, and tools that work together in one system.
Integrated Video Sessions
Launch secure, HIPAA-compliant video visits directly from your calendar or client chart with no extra software required.
Real-Time Documentation
Chart as you go using structured menu-driven templates while conducting sessions on a second screen or split display.
Remote-Ready Practice Tools
Access telehealth, scheduling, appointment reminders, and the patient portal all within one connected platform.
Already using ICANotes? Add Telehealth to your plan for $10 per user.
Key Features of a Mental Health Telehealth Platform That Works for You
ICANotes gives behavioral health providers simple, secure tools to deliver care remotely and stay connected with clients.
One-Click Video Visits
Start HIPAA-compliant video sessions from your calendar or chart without switching platforms.
Real-Time Charting
Document during sessions using structured templates that keep your notes clear and consistent with minimal typing.
Virtual Waiting Room
Let clients join early and wait securely until you’re ready to begin.
Group Sessions and Screen Sharing
Support multiple participants and share your screen to guide discussion or treatment.
Client Communication
Send secure session links by text or email and stay in touch through the patient portal.
Fully Integrated Tools
Access telehealth, scheduling, documentation, and messaging in one connected system.
ICANotes makes it easier to connect with clients who face barriers to in-person visits. Whether they struggle with transportation, live in rural areas, or prefer care from home, telehealth gives them a secure and flexible way to attend sessions.
Every video visit is fully integrated into your clinical workflow, so you can maintain continuity of care while supporting better access and outcomes.
Current ICANotes users can activate Telehealth anytime to start offering remote sessions.
Why Behavioral Health Providers Choose ICANotes Telehealth
ICANotes gives clinicians a secure, reliable telehealth solution that fits naturally into the way you already work.
Simple to Use
Start sessions from your calendar or chart with no extra logins or downloads.
HIPAA-Compliant
Every video visit meets federal and state privacy requirements for behavioral health.
Seamless Workflow Integration
Telehealth works directly within your scheduling, documentation, and patient communication tools.
Built for Behavioral Health
Designed for therapy, psychiatry, and collaborative care, not general medical workflows.
Expert Support
Get 24/7 access to a team that understands mental health and telehealth workflows.
Janet R.
Owner
"User-Friendly with Outstanding Customer Service"
"ICANotes makes documentation effortless with its intuitive design and customizable forms. The teletherapy and client portal run smoothly, and the extensive library of screening tools is a game-changer. Their customer service and training are the best I’ve experienced, I highly recommend it!"
Allele H.
APRN
"The Perfect EHR for My Behavioral Health Practice"
"As an APRN launching my practice, ICANotes has been a game-changer. I used it during my clinicals and knew I had to come back. The intuitive charting with "click boxes" creates detailed, professional notes in minutes. The integrated assessment tools and smooth workflow make documentation effortless. Plus, the training and support team are outstanding—always going above and beyond to help!"
Deborah D.
CEO/Owner
"A Comprehensive EHR Built for Behavioral Health"
"After four years with ICANotes, I can confidently say it does everything we need to run our practice. Designed specifically for behavioral health—not adapted from a medical model—it streamlines documentation, coding, and billing. The customer service is outstanding, with webinars, training, and responsive support that adapts to our needs. ICANotes continuously evolves to meet industry demands, making compliance and service delivery easier. It’s a phenomenal program I highly recommend to all behavioral health clinicians."
Arom E.
Medical Director/CEO
"The Best EHR from a Medical Director’s Perspective"
"After using ICANotes for over a decade, I strongly prefer it over non-specialized systems. Its ease of use, checkbox symptom selection, and button-based text insertion make documentation fast and efficient. The built-in e-prescribing is a major plus and an excellent tool for training new clinicians in our practice."
What Is a Mental Health Telehealth Platform?
A mental health telehealth platform is a secure video solution that allows behavioral health providers to deliver care remotely. Unlike general video tools, it’s designed to support clinical needs like documentation, HIPAA compliance, and patient communication.
With ICANotes, telehealth is fully integrated into your EHR so you can manage sessions, chart notes, and stay connected with clients in one place.
Frequently Asked Questions
Telehealth delivers health care services using secure video and audio technology when the provider and client are in different locations. It allows behavioral health professionals to offer care remotely while maintaining clinical quality and privacy.
