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what is a billflash statement

What Is a BillFlash Statement?

By October Boyles, DNP, MSN, BSN, RN | April 30, 2020

Is the billing process of your mental or behavioral health practice tedious and time-consuming? Are you looking for a way to streamline the billing and…

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COVID-19 Coronavirus Impact on Your Therapy Practice

COVID-19 and Your Therapy Practice

By October Boyles, DNP, MSN, BSN, RN | April 28, 2020

In this time of the coronavirus pandemic, the focus is on general health care, but behavioral health is another crucial field that may be struggling…

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How to reduce client turnover rate in your therapy practice

How to Reduce Your Client Turnover Rate

By October Boyles, DNP, MSN, BSN, RN | April 22, 2020

The struggle to retain clients is something most mental and behavioral health professionals have in common. Consistency in attendance among your clients is necessary for…

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Strategies to Gain More Clients for Your Practice

Seven Strategies to Gain More Clients for Your Practice

By October Boyles, DNP, MSN, BSN, RN | April 17, 2020

When you are part of a small or growing mental health practice, finding new patients can be a challenge. You’ll need to learn how to…

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What are Social Determinants of Health (SDOH) and Why are They Important?

What Are Social Determinants of Health (SDOH) and Why Are They Important? 

By October Boyles, DNP, MSN, BSN, RN | April 10, 2020

When we seek to improve health in America, we usually look at the healthcare system. However, health in the U.S. is impacted by more factors…

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How to Minimize Client No-Shows in your Therapy Practice

How to Minimize No-Shows in Your Therapy Practice

By October Boyles, DNP, MSN, BSN, RN | April 1, 2020

No-shows can be a source of frustration for therapists or clinicians of any practice. When a patient doesn’t show up to an appointment, you lose…

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Telehealth Accessibility During the COVID-19 Coronavirus Pandemic

Telehealth Care Becomes More Accessible Amidst the COVID-19 Pandemic

By October Boyles, DNP, MSN, BSN, RN | March 20, 2020

In the light of today’s rapidly changing coronavirus situation, practitioners can expect to see fewer clients visiting their offices as the public follows guidelines on…

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A new patient filling out a registration and intake form for mental health services

Essential Mental Health Intake Forms: A Comprehensive Guide

By October Boyles, DNP, MSN, BSN, RN | March 19, 2020

Mental Health Intake Forms: What You Need and Why They Matter Whether you’re opening a new behavioral health practice or are well-established in the field,…

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Denied claim for mental health services

Clearinghouse Rejection vs. Payer Denial: Differences, Causes & Prevention

By Fatima Davis | March 16, 2020

Understanding Clearinghouse Rejections and Payer Denials in Mental Health Billing Behavioral health providers accepting insurance often face claim rejections from clearinghouses or denials from payers…

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The Progress Note: Where Law & Ethics Meet Efficiency

ICANotes Sponsoring NAADAC Webinar “The Progress Note: Where Law & Ethics Meet Efficiency”

By October Boyles, DNP, MSN, BSN, RN | March 2, 2020

Looking to update your documentation practices? ICANotes is sponsoring a NAADAC webinar titled “The Progress Note: Where Law & Ethics Meet Efficiency” on March 25, 2020, at…

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New Classifications in the DSM-5

DSM-5 Classification Changes: What Clinicians Need to Know

By October Boyles, DNP, MSN, BSN, RN | March 2, 2020

Diagnosis is the cornerstone of any mental health clinician’s patient care. To make an accurate diagnosis of any mental health disorder, you need the most…

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How to train your staff on using an EHR

How to Train Your Staff on Using an EHR

By October Boyles, DNP, MSN, BSN, RN | December 23, 2019

When implementing an electronic health record (EHR) system in your organization, it’s reasonable to expect a little bit of resistance. Whether you are transitioning from…

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What Is a Superbill? How to Create a Superbill Template for Mental Health

By October Boyles, DNP, MSN, BSN, RN | December 17, 2019

What Is a Superbill? A Guide for Behavioral Health Providers A superbill helps behavioral health providers support clients seeking insurance reimbursement for out-of-network services. In…

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Tips for having a successful teletherapy appointment

Tips for Having a Successful Teletherapy Appointment

By October Boyles, DNP, MSN, BSN, RN | December 7, 2019

Are you a mental health professional looking to incorporate telehealth into your practice? As telecommunications technology continues to provide better connections, video quality and audio…

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Is It Legal to Provide Telemental Health Services for Patients in a Different State?

Is It Legal to Provide Telemental Health Services for Patients in a Different State?

By October Boyles, DNP, MSN, BSN, RN | November 28, 2019

Telehealth is a growing field driven by improvements in communications technology and a need for health care in historically under-served areas. Telehealth is especially promising…

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