Documentation

Mental Health Progress Notes: 10 Examples and 5 Templates

A practical guide to what belongs in a behavioral health progress note, with five copy-ready note formats and ten fictional progress note examples.

A behavioral health clinician writing a mental health progress note at a desk with an EHR on screen

A useful mental health progress note makes the care delivered in a specific encounter clear to the next clinician, the client, and, when applicable, a reviewer. This guide shows what to include, offers five copy-ready note formats, and provides ten fictional progress note examples across behavioral health settings. Adapt each example to the encounter you actually provided and the requirements that apply to your practice.

In brief

Document the reason for the encounter, relevant findings, the intervention or service, the client's response, progress toward the treatment plan when applicable, and the next step. The format can vary; the note should accurately reflect the encounter.

What you'll learn

  • The six questions a mental health progress note should answer about symptoms, care provided, client response, progress, functioning, and continued treatment.
  • How SOAP, DAP, BIRP, GIRP, and PIE organize the same clinical information.
  • How to adapt five copy-ready note templates to the details of an actual encounter.
  • What clear, specific documentation looks like in 10 fictional mental health progress note examples.
  • How to connect the session to treatment goals and explain the need for continued care when appropriate.
  • How to use the free Mental Health Progress Note Cheat Sheet to review a note before signing.
01 / Foundations

What Are Mental Health Progress Notes?

A mental health progress note records a behavioral health encounter: the client's presentation, the service provided, the client's response, clinical assessment, and next steps. It supports continuity of care and, when services are billed, helps show why the service was appropriate.

A progress note may serve several readers. A covering clinician needs to understand what changed and what comes next. The client may request access to much of the medical record. A payer may review documentation supporting a billed service. Include clinically relevant facts and reasoning without trying to transcribe every moment of the session.

  • For continuity of care, record meaningful changes in symptoms, functioning, risk, and treatment direction.
  • For a defensible record, distinguish client report from your observations and clinical judgment.
  • For reimbursement, document the service furnished, relevant time when required, and the clinical basis for treatment under the applicable payer policy.

How are progress notes different from psychotherapy notes?

Under HIPAA, psychotherapy notes have a specific meaning: notes a mental health professional records to document or analyze the contents of counseling conversations and keeps separate from the rest of the medical record. Ordinary documentation of diagnosis, symptoms, treatment, and progress is not a psychotherapy note merely because the service was therapy. HHS guidance on psychotherapy notes.

Progress notesPsychotherapy notes
Part of the medical record?Part of the medical recordMaintained separately under the HIPAA definition
Required for billing?May support a billed serviceNot the documentation used to support a claim
Releasable to payers?May be disclosed as permitted or required by applicable law and policyGenerally requires specific authorization, with limited exceptions
HIPAA protectionStandardHeightened
ContentsPresentation, interventions, response, planYour private process notes, hypotheses, reactions

Keep any separately maintained psychotherapy notes separate from the progress note. Record information needed for treatment, continuity, and billing in the medical record, while using professional judgment about the detail necessary. For a broader guide to clinical record types, see our related post on Types of Therapy Notes.

02 / Checklist

What to Include in a Behavioral Health Progress Note

The content needed depends on the service, setting, payer, and clinical circumstances. Use this list as a review guide, then follow the documentation standards that apply to your work. A routine follow-up may be brief; a change in risk, diagnosis, or treatment warrants more explanation.

#ElementWhat to capture when relevant
1Session detailsDate of service, start and end times, modality (in person or telehealth), client location if remote, client name plus a second identifier, provider name and credentials.
2Presenting concernWhy the client came in today, in their words where possible. "Client presented reporting increased difficulty sleeping over the past two weeks, stating, 'I wake up at 3am and cannot stop thinking about work.'" — not "Client came in for therapy."
3Clinical observationsRelevant observed findings and meaningful changes from baseline; include focused mental-status findings when clinically indicated.
4Risk and safetyRisk findings and response when assessed or clinically indicated, consistent with the setting's screening policy.
5Symptom statusSpecific symptoms, not diagnostic labels. "Depression" is a diagnosis; "hypersomnia, anhedonia, and 15-lb weight loss over six weeks" are symptoms. Include scale scores and the change from last administration.
6InterventionsSpecific service or techniques delivered and the client's response; use enough detail to explain the encounter.
7Client responseHow the client actually responded — engaged, partially engaged, declined. This is your evidence that the service is having clinical effect, or that the approach needs to change.
8Link to the treatment planName the goal or objective this session addressed and state the progress. This is the Golden Thread, and it is the single strongest medical-necessity signal in the note.
9Plan and signatureNext appointment, homework, referrals, medication changes, safety plan updates. Signed with name and credentials.

The Golden Thread

The "golden thread" is the connection between assessment, diagnosis, treatment goals, the service provided, and follow-up. A progress note should make that connection visible when relevant. State which goal the encounter addressed and what the client's response or current status means for the plan.

Diagram of the Golden Thread linking intake assessment, treatment plan, progress notes, plan reviews, and discharge summary
The Golden Thread connects each document in the clinical record.
DocumentWhat it must establish
Intake / initial assessmentPresenting problem, DSM-5 diagnosis with the specific criteria met, diagnostic justification, baseline functioning
Treatment planGoals and objectives that directly address the documented diagnosis
Progress notesInterventions used, client response, and progress toward each named goal
Treatment plan reviewsUpdated goals, and clinical rationale for continuing, modifying, or ending treatment
Discharge summaryCourse of treatment, goals achieved and not achieved, final clinical status, aftercare plan

If progress is limited, explain the clinical picture and whether the plan should continue, change, or be reviewed. Lack of improvement alone does not establish that treatment was unnecessary.

Mental Health Progress Note Cheat Sheet

Use these six questions to review a note before signing: What symptoms did the client report? What did the clinician do? How did the client respond? What changed? How is daily functioning affected? When treatment is billed, why is continued care appropriate?

Infographic showing the six questions to review a mental health progress note before signing

The six-question framework gives you a quick review of the clinical story. Document each element to the depth appropriate for the encounter and the rules that apply to your setting.

Get the Free Mental Health Progress Note Cheat Sheet

Get the Free Mental Health Progress Note Cheat Sheet

Keep a practical review guide close at hand when you’re ready to sign a note.

  • Check your note against six key documentation questions.
  • Use a quick checklist to spot details you may have missed.
  • See the framework applied in a fictional, annotated SOAP note.
03 / Compare

Five Mental Health Progress Note Formats

No single structure fits every practice. Use the format required by your organization or payer. When you can choose, select the one that helps you document the service clearly and consistently.

FormatSectionsBest forMain advantage
SOAPSubjective, Objective, Assessment, PlanIntegrated care, medical settings, prescribersUniversally recognized; separates client report from clinical observation cleanly
DAPData, Assessment, PlanRoutine outpatient therapyCombines reported and observed data; merges subjective and objective into one narrative section
BIRPBehavior, Intervention, Response, PlanAgency and community mental health, IOP, residentialHighlights what you did and how the client responded
GIRPGoal, Intervention, Response, PlanGoal-focused treatmentOpens with a treatment plan goal
PIEProblem, Intervention, EvaluationCase management, crisis work, nursingProblem-led and compact; well suited to non-therapy encounters

Which Mental Health Progress Note Format Should You Choose?

  • GIRP puts a treatment goal first and can help clinicians keep the note connected to the plan.
  • SOAP separates the client's report, observed findings, clinical assessment, and plan. It may fit integrated or prescribing settings.
  • DAP combines reported and observed information in one Data section, which some clinicians find efficient for routine follow-up.
  • BIRP gives interventions and the client's response their own sections, making that relationship easy to see.
  • PIE organizes documentation around a problem, intervention, and evaluation. Some teams use it for case management and other service contacts.
  • New point

Go deeper on individual formats: SOAP notes | DAP notes | BIRP notes | PIRP vs GIRP vs BIRP

04 / Copy-ready

Copy-Ready Mental Health Progress Note Templates

Choose a mental health progress note template, copy it into your approved documentation system and replace every prompt with encounter-specific information. Do not prefill a safety finding, intervention, or client response that was not assessed or observed. Add fields required by your organization or payer.

Preview of a copy-ready mental health progress note template

SOAP Note Template

Date of service
 
Start
 
End
 
Modality/location
 
Client
 
Second identifier (DOB/ID)
 
Provider
 
Credentials
 
CPT
 
S — SUBJECTIVE
Client's report in their own words (quote where possible)
 
Symptoms reported, frequency and severity
 
Stressors since last session
 
Homework / between-session practice completed
 
O — OBJECTIVE
Appearance, behavior, psychomotor activity
 
Mood (client's words) / Affect (your observation)
 
Speech · thought process · thought content
 
Insight · judgment · cognition
 
Scale scores this session (name, score, change from last)
 
Risk and safety findings assessed today, if relevant
 
A — ASSESSMENT
Clinical interpretation of today's presentation
 
Progress toward treatment goal or reason for continued care
 
Diagnosis(es) addressed (ICD-10)
 
Functional impairment observed
 
Prognosis and basis
 
P — PLAN
Next appointment (date/type)
 
Interventions planned
 
Homework assigned
 
Referrals / coordination of care
 
Medication or safety plan changes
 
Signature and credentials
 
Date signed
 

DAP Note Template

Date of service
 
Start
 
End
 
Modality
 
Client
 
ID
 
Provider
 
CPT
 
D — DATA
Client-reported (quote where possible)
 
Clinician-observed (MSE elements, behavior, engagement)
 
Symptom status and any scale scores
 
Risk and safety findings, if assessed
 
A — ASSESSMENT
Clinical interpretation
 
Response to interventions used
 
Progress toward goal #___
 
Barriers to progress
 
P — PLAN
Next session focus
 
Homework
 
Referrals / medication / safety plan changes
 
Next appointment
 
Signature
 
Credentials
 

BIRP Note Template

Date of service
 
Start
 
End
 
Modality
 
Client
 
ID
 
Provider
 
CPT
 
B — BEHAVIOR
What the client reported (quote where possible)
 
What you observed — appearance, affect, engagement, psychomotor
 
Relevant context since last session
 
Risk and safety findings, if assessed
 
I — INTERVENTION
Specific techniques used (name the modality and the technique)
 
Intervention 1
 
Intervention 2
 
Psychoeducation delivered
 
R — RESPONSE
Client's response to each intervention
 
Engagement level; shifts in affect, cognition, or insight
 
Skill demonstrated in session
 
P — PLAN
Homework assigned
 
Next session focus
 
Treatment plan goal addressed #___ and progress
 
Next appointment
 
Signature
 
Credentials
 

GIRP Note Template

Date of service
 
Start
 
End
 
Modality
 
Client
 
ID
 
Provider
 
CPT
 
G — GOAL
Treatment plan goal addressed (state it verbatim from the plan)
 
Objective # and target date
 
Client's status relative to baseline
 
I — INTERVENTION
Techniques used in service of that goal
 
Session content
 
R — RESPONSE
Client's response
 
Measurable movement toward the objective
 
Scale scores / frequency counts if applicable
 
P — PLAN
Next steps toward this goal
 
Other goals to address next session
 
Homework
 
Plan review due
 
Next appointment
 
Signature
 
Credentials
 

PIE Note Template

Date of service
 
Contact type
 
Location
 
Duration
 
Client
 
ID
 
Provider
 
Credentials
 
P — PROBLEM
Clinical or psychosocial problem addressed
 
Client's presentation and relevant symptoms or behaviors
 
Risk and safety findings, if relevant
 
I — INTERVENTION
Actions taken on the client's behalf
 
Collateral contacts (who, purpose, consent on file)
 
Resources linked / referrals completed
 
E — EVALUATION
Client's response and level of cooperation
 
Progress toward resolution of this problem
 
Barriers encountered
 
Plan for next contact
 
Signature
 
Credentials
 
05 / Examples

Ten Mental Health Progress Note Examples

These fictional mental health progress note examples show different ways to document an encounter. They are teaching examples, not templates for clinical judgment or billing. Confirm diagnoses, code selection, time, scope of practice, and payer rules for the real service before using similar language.

Annotated mental health progress note example highlighting each documentation element

1. Progress Note Example: Depression in Individual Therapy Using SOAP

Date of service
03/12/2026
Time
10:00–10:48
Modality
In person
CPT
90834
S — SUBJECTIVE

Client reported continued low mood, stating, “I got out of bed every day this week, but it took me until noon most days.” Reports sleeping 11 to 12 hours nightly, down from 13 to 14 at intake. Completed four of seven scheduled behavioral activation entries. Identified returning to her weekly pottery class as the activity she most wants back. Denied alcohol use.

O — OBJECTIVE

Appeared adequately groomed, a change from the previous two sessions. Psychomotor activity mildly slowed. Mood described as “flat but not awful”; affect constricted, congruent. Speech normal in rate and volume. Thought process logical and goal-directed. No perceptual disturbance. Insight fair, judgment intact.

PHQ-9: Score 12 (moderate), down from 17 at intake six weeks ago.
Risk & safety: Denied suicidal and homicidal ideation; no plan, intent, or means access. No current safety concerns.
A — ASSESSMENT
Diagnosis: Major Depressive Disorder, Single Episode, Moderate (F32.1)

Client demonstrates measurable symptom reduction, with a 5-point PHQ-9 decrease and improved hygiene and sleep duration. Functional impairment persists in the occupational domain; client remains on reduced hours.

Behavioral activation adherence is partial but improving, and the client is now generating her own activity targets rather than accepting assigned ones, which suggests increasing engagement.

Goal 1 progress:
Moderate; goal remains active.
Prognosis:
Fair to good.
P — PLAN
Treatment frequency
Continue weekly individual therapy.
Homework
Assign behavioral activation schedule with pottery class added for the coming week.
Next-session intervention
Introduce cognitive restructuring targeting the automatic thought “I've already wasted the whole day.”
Measurement plan
Readminister PHQ-9 in four weeks.
Next appointment
03/19/2026
Goal Addressed
Goal 1 — “Client will increase engagement in previously enjoyed activities from 0 to at least 3 per week within 90 days.”
Provider
L. Martinez
Credentials
LCSW

2. Progress Note Example: Anxiety in Individual Therapy Using BIRP

Date of service
03/12/2026
Time
13:00–13:45
Modality
In person
CPT
90834
B — BEHAVIOR

Client reported three panic episodes since the last session, all triggered by group meetings at work, stating, “I can feel it coming about ten minutes before and there's nothing I can do.” Described leaving two meetings early.

Presented with visible psychomotor agitation, shifting position repeatedly and maintaining limited eye contact. Speech rapid. Affect anxious, congruent with stated mood.

GAD-7:
Score 15 (severe), unchanged from two weeks ago.
Risk & safety:
Denied SI/HI; no safety concerns identified.
I — INTERVENTION
Psychoeducation
Provided education on the avoidance-maintenance cycle, using the client's two early departures from work meetings as the worked example.
Exposure intervention
Introduced the rationale for interoceptive exposure and collaboratively constructed a graded exposure hierarchy with eight steps, ranging from listening to a recorded meeting (SUDS 20) to speaking unprompted in a full team meeting (SUDS 90).
Breathing skill review
Reviewed previously taught diaphragmatic breathing and corrected technique after observing that the client had been breathing shallowly and rapidly.
R — RESPONSE

Client engaged actively in building the hierarchy and volunteered three items independently. Initially resistant to the exposure rationale, stating, “So your advice is to make it worse?”

Resistance was explored. By the end of the discussion, the client was able to articulate the difference between escape and habituation and agreed to attempt step 2.

In-session skill response:
Practiced corrected breathing for four minutes and reported a subjective decrease from SUDS 55 to SUDS 30.
P — PLAN
Homework
Complete hierarchy step 2 — remain in a meeting for its full duration with breathing support — at least twice before the next session. Log SUDS before, during, and after each attempt.
Treatment frequency
Continue weekly individual therapy.
Medication consultation consideration
Discuss psychiatric consultation for medication support at the next session if GAD-7 remains above 12.
Next appointment
03/19/2026
Goal Addressed
Goal 2 — “Client will remain in anxiety-provoking work situations without escape behavior in at least 4 of 5 opportunities within 90 days.”
Progress: Minimal to date; intervention approach adjusted this session.
Provider
J. Okafor
Credentials
LPC

3. Progress Note Example: Psychiatric Medication Management Using SOAP

Date of service
03/12/2026
Time
09:15–09:40
Modality
In person
Coding
Verify the E/M level and any separately supported psychotherapy add-on.
S — SUBJECTIVE

Patient reports partial improvement in mood since the last visit eight weeks ago but continued anhedonia and difficulty concentrating at work: “The crying stopped but I still can't make myself care about anything.”

Medication adherence
Reports taking sertraline 150 mg daily without missed doses.
Side effects
Denies nausea, sexual side effects, or activation.
Sleep & appetite
Sleep improved to 7 hours from 4 to 5 hours. Appetite unchanged.
Substance use
No alcohol or substance use reported.
O — OBJECTIVE

Alert and oriented x4. Adequately groomed. Psychomotor activity within normal limits. Mood described as “flat”; affect constricted but reactive. Speech normal. Thought process linear. No psychotic symptoms.

PHQ-9
Score 16, unchanged from 16 eight weeks ago.
Risk & safety
No SI/HI identified.
Weight
168 lb; stable.
Blood pressure
118/76
A — ASSESSMENT
Diagnosis
Major Depressive Disorder, Recurrent, Moderate (F33.1)

Inadequate response to sertraline 150 mg after eight weeks at a therapeutic dose. PHQ-9 remains unchanged despite reported improvement in tearfulness and sleep.

Persistent symptom cluster & functional impact
Residual anhedonia, low energy, and concentration impairment remain the primary drivers of occupational impairment.
P — PLAN

Discussed three options with the patient: increase sertraline, augment treatment, or cross-taper to an alternative agent. Patient prefers augmentation given the partial response already achieved.

Medication change
Add bupropion XL 150 mg daily to target low energy, anhedonia, and concentration. Continue sertraline 150 mg daily.
Risks discussed
Reviewed seizure risk, blood pressure effects, insomnia, and interaction monitoring. Patient verbalized understanding and agreement.
Monitoring
Follow up in four weeks with repeat PHQ-9.
Patient instructions
Contact the office for agitation, worsening insomnia, or any emergence of suicidal thoughts.
Care coordination
Continuing weekly therapy with current therapist; release on file.
Psychotherapy Add-On
90833: 17 minutes of supportive psychotherapy addressing occupational functioning and adherence concerns, distinct from the E/M service documented above.
Provider
R. Chen
Credentials
MD

4. Progress Note Example: Crisis Psychotherapy Encounter

Date of service
03/12/2026
Time
16:00–17:10
Modality
In person, unscheduled crisis visit
Coding
Select after confirming the service and payer rules.
Nature of the Crisis

Client contacted the office at 15:20 requesting an urgent appointment following the loss of her job that morning. Seen same day.

Presentation

Client presented tearful and visibly distressed, with psychomotor agitation. Speech pressured at times. Affect dysphoric and labile. Thought process goal-directed but ruminative. Oriented x4. No perceptual disturbance. Insight fair; judgment currently impaired by acute distress.

Risk Assessment
Client statement
“I keep thinking it would be easier if I just did not wake up tomorrow.”
Suicidal thoughts
Client denied thoughts of taking action, a method, intent, or plan.
C-SSRS screener
Item 1 positive; items 2 through 5 negative.
Additional factors assessed
Access to medications and firearms, prior self-harm, substance use, protective factors, and ability to use supports.
Means-safety concern
A trazodone supply at home was identified and addressed in the safety plan.
Clinical Decision and Interventions

Acute distress and new passive suicidal thoughts increased concern relative to the prior visit.

Safety planning
Completed a collaborative safety plan and reviewed warning signs and support contacts.
Coping intervention
Practiced grounding techniques during the session.
Means safety
Discussed steps to reduce access to medication.
Disposition reasoning
Disposition was determined after the full assessment and consultation rather than from the screening score alone.
Consultation
Consulted with
Supervisor T. Ramos, LCSW-S

Consultation addressed the assessment, medication access, and follow-up plan.

Disposition
The team agreed to outpatient follow-up after confirming the means-safety arrangement with the client and her sister, with the client’s permission. The rationale and consultation were recorded.
Plan
Crisis instructions
Client reviewed the safety plan and identified whom to contact if suicidal thoughts intensified, including 988 and local emergency services.
Immediate follow-up
Clinician arranged a next-day check-in.
Next appointment
03/14/2026
Treatment frequency
Visit frequency increased temporarily.
Psychiatric follow-up
Psychiatric evaluation requested.
Treatment plan
Treatment plan will be reviewed for a safety-focused objective.
Documentation Note
This fictional example illustrates documentation; disposition in a real encounter requires individualized assessment and local protocol.
Provider
A. Whitfield
Credentials
LMFT

5. Progress Note Example: Substance Use Counseling Using DAP

Date of service
03/12/2026
Time
11:00–11:50
Modality
In person
CPT
90834
D — DATA

Client reported one drinking episode since the last session, describing four beers on Friday evening following a conflict with his brother: “I was doing fine for eleven days and then I just wasn't.”

Current abstinence
Day 4
Recovery meetings
Attended 2 of 3 planned meetings.
Cravings
Denied cravings in the past 48 hours.
AUDIT-C
Not readministered this session.

Presented on time, adequately groomed, with no signs of acute intoxication or withdrawal. Affect subdued and congruent. Speech normal. Oriented x4.

Risk & safety
Denied SI/HI; no safety concerns identified.
A — ASSESSMENT
Diagnosis
Alcohol Use Disorder, Moderate (F10.20)

Client reported one drinking episode after eleven days without alcohol. The episode followed an interpersonal trigger identified in earlier sessions.

Current treatment focus
Recognizing the interpersonal trigger, using an alternative coping response, and monitoring drinking and related functioning.
Diagnostic clarification
The reported lapse alone does not establish a remission specifier.
P — PLAN
Functional analysis
Conducted a functional analysis of the Friday drinking episode, mapping the trigger, thoughts, urge intensity, and consequence.
Relapse prevention plan
Added a family-conflict coping plan to the relapse prevention worksheet, including a pre-arranged exit script and a call to his sponsor.
Therapeutic reinforcement
Reinforced that disclosure of the lapse was clinically valuable.
Homework
Complete one urge-surfing log and attend three recovery meetings before the next session.
Treatment frequency
Continue weekly.
Next appointment
03/19/2026
Goal Addressed
Goal 1 — “Client will maintain abstinence from alcohol, with no more than one lapse per 90-day period, and will identify and use an alternative coping strategy in at least 3 high-risk situations per month.”
Provider
D. Nwosu
Credentials
LCDC

6. Sample Progress Note: Group Therapy Summary and Individual Member Note

Group Summary Note
Group
DBT Skills — Distress Tolerance Module, Week 5
Date
03/12/2026
Time
18:00–19:30
Facilitator
M. Delgado, LCSW
Co-facilitator
S. Park, LPC-A
Attendance
8 of 10 members present. One member absent with advance notice; one absent without contact — outreach call placed 03/13.
Curriculum
TIPP skills (temperature, intense exercise, paced breathing, paired muscle relaxation). Structured psychoeducation followed by in-vivo practice of the temperature and paced-breathing components, then a processing round on barriers to use.
Group Process

Engagement was high in the psychoeducation segment and dropped during in-vivo practice, with three members declining the temperature exercise. Facilitator normalized reluctance and reframed the exercise as optional exposure.

Two members disclosed using distress tolerance skills successfully during the past week, which visibly shifted group buy-in.

Safety
No safety concerns arose in group.
Group cohesion
Assessed as improving.
Individual Member Note
Client
K.R.
ID
#22104
CPT
90853
G — GOAL
Goal 2
“Client will demonstrate use of at least two distress tolerance skills when experiencing urges to self-harm, reducing self-harm incidents from weekly to no more than monthly within 90 days.”
I — INTERVENTION
Group participation
Client participated in psychoeducation on TIPP skills and in-vivo practice of paced breathing.
Individualized coaching
Facilitator provided coaching on pacing when the client's breathing rate remained elevated during the exercise.
Facilitator prompt
Client was prompted to share her own use of a distress tolerance skill during the past week.
R — RESPONSE

Client was verbally engaged throughout, contributing three times without prompting — an increase from one contribution in each of the prior two groups.

Exercise preference
Declined the temperature exercise, stating, “Cold stuff is a hard no for me,” and this was accepted without further prompting.
Skill performance
Successfully completed paced breathing after coaching and reported a subjective drop in tension.
Between-session skill use
Reported using paired muscle relaxation twice during the week instead of self-harming.
Self-harm frequency
Reports no self-harm incidents in the past two weeks, down from weekly at treatment start.
P — PLAN
Treatment frequency
Continue weekly DBT skills group.
Homework
Client to log each TIPP skill use before the next group.
Care coordination
Individual therapist to be notified of the two-week self-harm-free interval for treatment plan review.
Progress toward Goal 2
Substantial; goal remains active.
Next group
03/19/2026
Provider
M. Delgado
Credentials
LCSW

7. Sample Progress Note: Case Management Contact Using PIE

Date of service
03/12/2026
Contact type
Phone and collateral
Duration
35 minutes
Client
T.B.
ID
#31887
CPT / Billing
Per state Medicaid targeted case management code
P — PROBLEM

Client's Medicaid benefits are scheduled to lapse 03/31/2026 due to an incomplete redetermination packet, placing continued access to psychiatric medication at risk.

Client-reported barrier
Client reported that she received the packet but “couldn't figure out the income part” and set it aside.
Medication status
Reports taking medication as prescribed.
Current psychiatric status
Denied current psychiatric crisis.
Risk & safety
Denied SI/HI.
Presentation by phone
Affect anxious but organized; speech normal.
I — INTERVENTION
Benefits application support
Walked client through the income verification section by phone and identified that two pay stubs plus a written statement from her employer would satisfy the requirement.
Collateral contact
Contacted the county benefits office with the client's signed release on file and spoke with caseworker R. Alvarez, reference #88231.
Submission requirements confirmed
Confirmed the submission deadline and that fax submission is accepted.
In-person support scheduled
Scheduled a clinic appointment for 03/17/2026 to complete and fax the packet together.
Medication continuity
Confirmed that a 14-day medication supply remains and contacted the prescriber's office to request a 30-day bridge supply as a contingency.
E — EVALUATION

Client was cooperative and engaged throughout the call and expressed relief at having a scheduled appointment rather than a deadline.

Comprehension
Client was able to restate the two documents she needs to bring, indicating adequate comprehension.
Barrier identified
Client reports difficulty with written administrative forms generally, which has now affected two separate benefit processes.
Case management implication
This recurring pattern should be reflected in the case management plan rather than treated as a one-time problem.
Progress toward Goal 3
Maintain uninterrupted benefit coverage — rated as on track.
Plan for Next Contact
03/17/2026
Meet in person to complete and submit the Medicaid redetermination packet.
Medication follow-up
Confirm bridge supply received before 03/20/2026.
Treatment plan recommendation
Propose adding a case management objective addressing administrative-form support at the next treatment plan review.
Provider
P. Iverson
Credentials
CCM

8. Sample Progress Note: Couples Therapy Using DAP

Date of service
03/12/2026
Time
17:00–17:55
Modality
In person
CPT
90847
Present
Identified client J.M. (ID #40221) and spouse R.M., present for conjoint session.
D — DATA

Couple reported two escalated arguments since the last session, both beginning over household logistics and ending with one partner leaving the room.

Observed interaction pattern
J.M. raises a concern, R.M. responds with a correction of factual detail, J.M. escalates in volume, and R.M. disengages.
Pattern recognition
Both partners were able to describe the sequence when it was named.
J.M. presentation
Constricted affect with tearfulness at two points.
R.M. presentation
Guarded initially, warming over the session.
IPV screening
Screened separately at intake and re-screened this session; both denied intimate partner violence.
Risk & safety
Neither partner reported safety concerns. No SI/HI reported by either party.
A — ASSESSMENT
Primary relational dynamic
The pursue-withdraw cycle documented at intake remains the primary maintaining dynamic.

Notably, both partners identified the pattern in session this week without therapist prompting, which is new and represents the first observable movement on Goal 1.

Clinical interpretation
Content of the arguments continues to be secondary to the interactional process.
Concurrent treatment consideration
J.M.'s individual depressive symptoms appear to amplify the pursuit behavior and should continue to be addressed in her concurrent individual treatment.
P — PLAN
In-session intervention
Used enactment to slow one logistics disagreement in real time, interrupting at the point of escalation.
Coaching for J.M.
Coached J.M. to state the underlying need rather than the complaint.
Coaching for R.M.
Coached R.M. to reflect before correcting.
Response to intervention
Both partners completed the enactment with support.
Homework
Each partner will note one instance of the pursue-withdraw cycle during the week without attempting to fix it.
Treatment frequency
Continue biweekly conjoint sessions.
Next appointment
03/26/2026
Goal Addressed
Goal 1 — “Couple will identify the pursue-withdraw cycle in the moment in at least 2 of 4 conflict episodes within 90 days.”
Progress: Initial.
Provider
H. Bassett
Credentials
LMFT

9. Sample Progress Note: Telehealth Therapy Using SOAP

Date of service
03/12/2026
Time
14:00–14:47
CPT
90834
Modifier
95
Place of service
10 — Telehealth in patient's home
Telehealth Documentation
Technology & connection
Session conducted via the practice's HIPAA-compliant video platform with two-way audio and video throughout. No technology disruptions occurred; video quality was adequate for observation of affect and psychomotor activity.
Client location
Client's residence in Springfield, Illinois.
Clinician location
Clinic office in Illinois.
Identity verification
Client identity verified by visual recognition and date of birth.
Telehealth consent
Telehealth informed consent on file, dated 01/08/2026, and verbally reconfirmed by the client at the start of the session.
Emergency information
Emergency contact and current physical address confirmed, and nearest emergency department identified.
Privacy
Client confirmed she was alone and in a private space.
S — SUBJECTIVE

Client reported a difficult week following a performance review at work, stating, “It confirmed everything I already thought about myself.”

Sleep
Reports two nights of initial insomnia.
Homework completion
Completed the assigned thought record on 3 of 7 days.
O — OBJECTIVE

Visible from mid-torso up; appeared adequately groomed. Affect dysphoric, reactive, and congruent with stated mood. Speech normal in rate and volume. Thought process linear. No perceptual disturbance apparent. Insight good.

PHQ-9
Score 11, up from 9 two weeks ago. Administered through the patient portal prior to the session.
Risk & safety
Denied SI/HI; no plan, intent, or means concerns. No current safety concerns.
A — ASSESSMENT
Diagnosis
Persistent Depressive Disorder (F34.1)

Modest symptom increase following an identifiable stressor, consistent with the reactivity pattern documented in the treatment plan rather than a change in baseline.

Current skills gap
Completed thought records demonstrate accurate identification of cognitive distortions, with continued difficulty generating alternative thoughts.
Telehealth appropriateness
Telehealth remains clinically appropriate: client is stable, has no elevated risk factors, and reports that the modality improves attendance.
P — PLAN
Treatment frequency & modality
Continue weekly telehealth sessions.
Next-session focus
Focus on generating and rating alternative thoughts rather than identification alone.
Homework
Complete thought records daily, adding the alternative-thought column.
Measurement plan
Readminister PHQ-9 in two weeks.
Next appointment
03/19/2026
Goal Addressed
Goal 2 — “Client will independently generate a balanced alternative thought in at least 5 of 7 thought records per week within 60 days.”
Progress: Partial.
Provider
C. Adeyemi
Credentials
PsyD

10. Sample Progress Note: IDD Skills Support Using BIRP

Documentation Note
This example emphasizes measurable skill practice and prompting during an IDD service. Document the actual service and use the terminology and record type required by the program and payer; an IDD skills contact is not automatically psychotherapy.
Date of service
03/12/2026
Time
10:00–10:45
Setting
Day program
Client
W.D.
ID
#55913
B — BEHAVIOR

Client arrived on time and greeted staff independently. Two instances of task refusal occurred during the scheduled kitchen activity, both at the transition point between steps, presenting as verbal refusal “no, done” and moving away from the counter.

Task refusal
2 instances, both occurring during transitions between task steps.
Behavior observed
Verbal refusal and moving away from the counter.
Independent communication
Client used her communication device to request a break on the second occasion — the first independent break request recorded this month.
Risk & safety
No aggression, self-injury, property destruction, or other safety concerns observed.
I — INTERVENTION
Visual task support
Delivered the visual task-sequence support outlined in the behavior support plan, presenting three steps at a time rather than the full six.
Transition support
Provided a two-minute advance warning before each transition.
Reinforcement
Reinforced the independent break request immediately with verbal praise and an honored two-minute break.
Prompting strategy
Used least-to-most prompting on the third and fourth steps: independent, then gestural, then partial physical.
R — RESPONSE
Task completion
Completed 5 of 6 kitchen-task steps, up from 3 of 6 at the last recorded session.
Prompting required
Gestural prompting on 2 steps and partial physical prompting on 1 step.
New skill
Independent break request occurred once.
Return to task
Client returned to the task independently after the honored break.
First refusal duration
90 seconds
Second refusal duration
25 seconds
P — PLAN
Visual sequence
Continue the three-step visual sequence.
Transition support
Continue the two-minute transition warning.
Reinforcement schedule
Continue reinforcing independent break requests on a continuous schedule for the next two weeks before thinning.
Skill progression criterion
Add a fourth step to the independent sequence if step completion remains at 5 of 6 for three consecutive sessions.
Team communication
Report the new break-request skill to the team for the treatment plan review due 04/02/2026.
Goal Addressed
Goal 1 — “Client will complete at least 5 of 6 steps of a functional kitchen task with no more than gestural prompting in 3 consecutive sessions.”
Progress: Substantial.
Provider
G. Lindqvist
Credentials
QIDP
06 / Language

Use Objective Language in Mental Health Progress Notes

A useful note distinguishes the client's report, what the clinician observed, and the clinician's interpretation. Replace unsupported labels with the behavior or statement that led to your assessment.

Instead ofWrite
"Client was manipulative.""Client repeatedly redirected the session away from discussion of the incident; when the clinician returned to the topic, client changed the subject or began crying. Pattern was noted and explored."
"Client is non-compliant.""Client reports not completing the between-session thought records for the third consecutive week. Barriers to completion explored; client identifies time constraints and low motivation as factors."
"Client was resistant.""Client declined to engage with the cognitive restructuring exercise, stating, 'I don't see the point of this.' Clinician explored the hesitation; client identified prior negative experience with a similar exercise."
"Client has poor insight.""Client denied that substance use is problematic despite reporting two DUI arrests in the past year and relationship disruption attributed by family to substance use. Insight rated as limited."
"Client seemed like she was lying.""Client's account of events differed from the account provided at the last session. Discrepancy noted; clinician did not comment on it but observed that affect was flat throughout the discussion."
"Client is doing well.""Client reports reduction in depressive symptoms. PHQ-9 score 6, down from 14 at last administration. Reports returning to work full time and resuming daily exercise."
"Client is stable / unchanged.""No significant change in symptom presentation from the prior session; client reports continued baseline level of initial insomnia and mid-day fatigue."
"Client denied everything.""Client denied suicidal ideation, homicidal ideation, auditory and visual hallucinations, and current substance use."
"Provided counseling.""Introduced cognitive restructuring to address the automatic thought 'I am a failure.' Client identified three cognitive distortions and generated two alternative balanced thoughts with moderate success."
"Discussed issues.""Used motivational interviewing to explore ambivalence about reducing alcohol use; elicited change talk regarding the impact on parenting."

Replace labels with observations

Some labels can obscure the observation behind them or sound judgmental if a client reads the record. A clinical term may still be appropriate when it is supported by the assessment; explain the basis rather than relying on the label alone.

Cultural considerations

Use the language the client uses to describe themselves, in quotation marks where appropriate. Document cultural, spiritual, and community strengths as part of the clinical picture rather than recording only deficits. Do not document culturally normative beliefs or practices as symptoms unless they represent a departure from the client's own cultural norms and are causing distress or impairment.

07 / Reference

Mental Status Exam Language to Adapt

In a mental health progress note, include mental-status findings relevant to the encounter and any meaningful change from baseline. The examples below are prompts, not default text. Record only what you assessed or observed, and use greater detail when presentation or risk calls for it.

DomainWithin normal limitsNotable findings
Appearance"Adequately groomed, dressed appropriately for weather and setting, appears stated age.""Disheveled; wearing clothing appearing unwashed; appears older than stated age."
Behavior / psychomotor"Psychomotor activity within normal limits. Eye contact appropriate. Gait steady.""Psychomotor retardation observed"; "Psychomotor agitation; shifted position repeatedly and wrung hands throughout"; "Fine tremor noted in bilateral hands."
Attitude"Cooperative and engaged throughout.""Guarded; answered direct questions briefly and did not elaborate"; "Initially hostile, softening over the course of the session."
Mood"Mood described by client as 'okay.'""Mood described by client as 'empty'"; "Client described mood as 'furious, all the time.'"
Affect"Affect full range, reactive, congruent with stated mood.""Affect constricted"; "Affect blunted and incongruent with content"; "Affect labile, shifting from tearful to laughing within minutes"; "Affect flat."
Speech"Speech normal in rate, volume, tone, and fluency.""Speech pressured and difficult to interrupt"; "Speech slowed with increased latency of response"; "Speech reduced in volume, nearly inaudible at times."
Thought process"Thought process logical, linear, and goal-directed.""Thought process tangential; required redirection three times"; "Circumstantial"; "Loose associations noted"; "Thought blocking observed twice."
Thought content"No delusions, obsessions, or paranoid ideation elicited. Denied SI/HI.""Persecutory ideation reported regarding neighbors"; "Ruminative content focused on past employment"; "Endorsed passive suicidal ideation without intent or plan."
Perception"No perceptual disturbance reported or observed.""Reported auditory hallucinations, described as a single male voice commenting on her actions, occurring daily"; "Appeared to respond to internal stimuli twice during the session."
Cognition"Alert and oriented x4. Attention and concentration intact. Recent and remote memory grossly intact.""Oriented to person and place, not to date"; "Concentration impaired; unable to complete serial sevens"; "Difficulty recalling two of three objects at five minutes."
Insight"Insight good — client connects symptoms to identified stressors.""Insight limited; client attributes symptoms exclusively to external circumstances despite documented pattern."
Judgment"Judgment intact; able to describe appropriate responses to hypothetical scenarios.""Judgment impaired by acute distress"; "Judgment questionable given reported decision to discontinue medication without consultation."

Standardized measures worth documenting

When a measurement from a rating scale is clinically relevant, name the instrument, record the score, and compare it with prior results when available. A score can help describe change, but it does not by itself establish treatment effectiveness or medical necessity.

  • PHQ-9 — depression. Range 0—27. Minimal 0—4, mild 5—9, moderate 10—14, moderately severe 15—19, severe 20+
  • GAD-7 — generalized anxiety. Range 0—21. Minimal 0—4, mild 5—9, moderate 10—14, severe 15+
  • PCL-5 — PTSD. Range 0—80; provisional diagnosis suggested at 33+
  • C-SSRS — Columbia Suicide Severity Rating Scale
  • AUDIT-C — alcohol use
  • MDQ — bipolar spectrum
  • Y-BOCS — OCD
08 / Billing

Behavioral Health Progress Notes and Billing Codes

A behavioral health progress note should support the service billed. Code choice depends on the service delivered, clinician type, time or medical decision-making when applicable, and payer policy. The table below is a quick orientation, not a substitute for current code guidance.

Common behavioral health CPT codes

CodeServiceTime requirement
90791Psychiatric diagnostic evaluation, without medical servicesNo specific CPT time requirement; without medical services
90792Psychiatric diagnostic evaluation, with medical servicesNo specific CPT time requirement; includes medical services
90832Individual psychotherapy16—37 minutes
90834Individual psychotherapy38—52 minutes
90837Individual psychotherapy53 minutes or more
90833 / 90836 / 90838Psychotherapy add-on, billed with an E/M code16—37 / 38—52 / 53+ minutes of psychotherapy, documented separately from the E/M service
90839 / 90840Psychotherapy for crisis (first 60 min / each additional 30 min)30—74 minutes for 90839
90846Family psychotherapy, without the patient presentConfirm current code and payer requirements
90847Family or couples psychotherapy, with the patient presentConfirm current code and payer requirements
90853Group psychotherapyNo specific time requirement; document actual duration
90785Interactive complexity add-onAdd-on; document the specific complicating factor

Psychiatric diagnostic evaluation codes 90791 and 90792 differ by whether medical services are included. Office or outpatient E/M codes such as 99204 and 99205 are not psychiatric diagnostic evaluation codes. When psychotherapy is furnished with an E/M service, document the psychotherapy service and its time separately from the E/M work, and confirm that the applicable add-on code is supported.

What the record should support

  • Time and service. Record start and stop times or total time as required by the code and payer. For time-based psychotherapy codes, compare the documented psychotherapy time with the current code definition.
  • Clinical rationale. Describe the symptoms or functional concerns addressed and why the service and level of care were appropriate.
  • Intervention and response. Name what you did with enough detail to distinguish the service and document how the client responded. For an EMDR encounter, include the phase, target, and ratings when clinically relevant and consistent with your documentation standard.
  • Treatment direction. Explain how the encounter relates to the diagnosis and plan when applicable, and what happens next.

Check the current AMA CPT code set, CMS guidance for Medicare, and the individual payer's policy before billing. Coding requirements can change and may differ by setting. CMS billing and coding guidance.

09 / Avoid

Common Mental Health Progress Note Mistakes

  • Copying previous notes. Reused language may hide meaningful changes in the client's presentation or the service provided. Review each note for accuracy before signing.
  • Omitting treatment direction. When relevant, show how the encounter relates to a goal or explain why the plan needs review.
  • Leaving out clinically relevant risk findings. Document the assessment and response when risk is indicated. Follow your setting's policy for routine screening and documentation.
  • Recording time that conflicts with the billed service. Reconcile the record and code before submission.
  • Describing interventions vaguely. Name the technique or service and the client's response.
  • Backdating a late entry. Record the encounter date and the actual date of entry under your organization's correction and late-entry policy.
  • Repeating "no progress" without context. Describe barriers, clinical reasoning, and any change or review of the treatment plan.
10 / Checklist

Mental Health Progress Note Review Checklist

Use this mental health progress note checklist before signing, alongside the requirements for your role, setting, and payer.

✓
Date of service, start and end times, and modality recorded
✓
Client identified by name plus a second unique identifier
✓
Provider name and credentials present, with signature
✓
Presenting concern documented, in the client's words where possible
✓
Relevant mental-status findings and any meaningful change from baseline recorded
✓
Risk and safety findings documented when assessed or clinically indicated
✓
Specific symptoms documented, with scale scores and change from last administration where applicable
✓
Interventions named specifically, not described generically
✓
Client's response to each intervention documented
✓
Connection to a treatment goal or rationale for the service documented when applicable
✓
Clinical interpretation present — not just description
✓
Plan for next session, homework, referrals, and any medication or safety plan changes recorded
✓
No conclusory or judgmental language
✓
Nothing copied verbatim from the prior note's intervention, response, or assessment sections
✓
Documented time supports the CPT code billed
✓
Note completed within the applicable documentation window; any late entry labeled under policy

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Progress note self-assessment tool for mental health documentation
11 / Efficiency

Write Mental Health Progress Notes More Efficiently

A practical mental health progress note workflow makes it easier to capture the encounter while the details are fresh. Templates can prompt for missing information, but each note still needs the clinician's review and encounter-specific judgment.

Habits that save the most time

Time-saving documentation habits
1

Document promptly

Complete the note as soon as practical and within your organization's and payer's required timeframe.

2

Use a short transition when available

Record key findings before moving to the next encounter, even if you finish the full note later.

3

Jot key phrases

If you cannot write the full note immediately, capture three or four specific phrases — a direct quote, the intervention, the client's response — before you lose the detail.

4

Block documentation time

Protect it in the schedule so it does not get displaced by back-to-back sessions.

5

Build a phrase library

Normal MSE findings, standard safety language, your most-used interventions. Templates should prompt you, not complete your documentation for you.

What to look for in progress note software

  • Auto-populated session details — date, time, duration, modality, provider, client identifiers
  • Prebuilt templates for each visit type you actually run, not just "therapy session"
  • Click-to-add clinical interventions that produce narrative text rather than checkbox output
  • Built-in risk assessments and outcome measures with score tracking over time
  • Treatment plan goals that carry into the note automatically, so the Golden Thread is structural
  • A real amendment and addendum function with an audit trail — never direct editing of a finalized note
  • Access controls, audit logs, and safeguards appropriate to the practice's HIPAA obligations
Built for behavioral health

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  • Build mental health progress notes with guided, menu-driven charting.
  • Bring active treatment-plan goals into notes to document progress toward them.
  • Built-in PHQ-9, GAD-7 & risk screeners with tracking
  • Auto-filled session details and CPT-aligned time

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FAQ

Frequently Asked Questions

How long should a mental health progress note be?
There is no universal word count. A routine note can be brief if it records the relevant presentation, service, response, assessment, and next step. A crisis encounter or meaningful change in risk or treatment usually calls for more detail. Write enough that another clinician can understand the care without repeating irrelevant session detail.
How often should I write mental health progress notes for each client?
Document each encounter according to the service, setting, and payer requirements that apply to it. Same-day completion helps preserve details, but deadlines vary. Check your organization's policy, payer contracts, and applicable state rules rather than assuming a universal 24- or 72-hour window.
What is the difference between progress notes and psychotherapy notes?
Progress notes document care in the medical record. Under HIPAA, psychotherapy notes are a narrower category of separately maintained notes documenting or analyzing counseling conversations. The distinction depends on the content and separation of the notes, not the clinician's preferred label. See our Types of Therapy Notes guide for a broader comparison.
Which progress note format should I use?
Use a format required by your organization or payer. If you can choose, SOAP separates report and observation; DAP combines them; BIRP highlights intervention and response; GIRP starts with the goal; and PIE organizes a problem-focused service. Any format still needs enough detail to describe the encounter.
What happens if I write a progress note late?
Follow your organization's late-entry policy. Identify the encounter date and the actual entry date, explain the delay when policy requires it, and preserve the record's audit trail. Never change a date to make an entry appear contemporaneous.
Can I copy and paste from a previous progress note?
You can reuse a structure or a standard phrase after checking that it accurately describes this encounter. Reassess any carried-forward findings. The intervention, response, assessment, and plan should reflect what happened today.
Are there words I should avoid in progress notes?
Avoid unsupported or stigmatizing labels when a description of behavior would be clearer. For example, describe what the client did or said, then explain the clinical interpretation if one is needed.
How long do I have to keep progress notes after treatment ends?
Retention periods vary by state, licensing board, record type, payer contract, and whether the client was a minor. Check the rules that apply to the practice and each jurisdiction where care is provided. Do not assume one national retention period.
Can I use dictation or AI scribes for progress notes?
A clinician may use dictation or an AI drafting tool when the organization has assessed its privacy and security obligations and has an appropriate business associate agreement where the vendor handles protected health information. Review every draft for accuracy, omissions, and inappropriate copied content before signing. The clinician remains responsible for the final note.HHS guidance on business associate agreements.
How detailed do progress notes need to be for insurance reimbursement?
The note should support the service billed under the applicable payer policy. Document the clinically relevant condition or concern, the service and time when required, the intervention, the client's response, and the plan. Add detail when risk, complexity, or a change in treatment makes it necessary.
Dr. October Boyles
About the author

Dr. October Boyles

DNP, MSN, BSN, RN

Dr. October Boyles is a behavioral health expert and clinical leader with extensive expertise in nursing, compliance, and healthcare operations. With a Doctor of Nursing Practice (DNP) and advanced degrees in nursing, she specializes in evidence-based practices, EHR optimization, and improving outcomes in behavioral health settings. Dr. Boyles is passionate about empowering clinicians with the tools and strategies needed to deliver high-quality, patient-centered care.