Support + Click to chat with us, or email email@example.com. Due to a routing issue with our phone service, if you use 8x8 VOIP, or use their virtual office, you will not be able to connect to our standard support line. Please call us at 443-221-6796 Access ICANotes Connect to ICANotes from your device. Check Ticket Status Check the status of your open tickets. Video Library Watch helpful videos for ICANotes+ users. Training Schedule private training sessions with our experts. Create Ticket Submit a support ticket. Knowledge Base Find answers to common questions. Remote Support Share your screen with a support agent. Intuitive, Accessible, Time-Saving ICANotes - the only EHR software that actually thinks like a clinician.