ICANotes Support
Access ICANotes, open or track a support ticket, browse the knowledge base and downloads, and find training.
Self-Service
Support Resources
Everything you need to get connected and find answers for ICANotes.
Knowledge Base
Find answers to common questions.
Access ICANotes
Connect to ICANotes from your device.
Documentation
User guides to print for reference.
Remote Support
Share your screen with a support agent.
Support Downloads
Downloads needed for additional support.
Training
Online training sessions, video tutorials, and guides.
Upload Documents
Upload documents to patient charts.
Create a Ticket
Submit a support ticket.
Check Ticket Status
Check the status of your open tickets.
Talk to a person
Contact Support
Phone support is available 24/7. Call, text, chat, or email us anytime.
Phone
24/7 live supportText
Text your questionPrefer live chat? Click here to chat with us. On 8x8 VOIP or Virtual Office? A routing issue prevents connecting to our standard support line, so please call 443-221-6796 instead.
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