ICANotes is rated 4.5 stars for 2025 by ChoosingTherapy

The EHR Built for Couples & Family Therapists

Couples and family therapists need EHR software that captures the dynamics of multi-person sessions, supports collaborative treatment plans, and makes documentation faster and simpler — without sacrificing clinical depth.

ICANotes is the only behavioral-health-specific EHR with structured, menu-driven charting designed to help marriage and family therapists (MFTs), couples counselors, and family therapists create clear, comprehensive, and defensible notes in a fraction of the time.

Whether you're supporting parents and children, blended families, couples in distress, or multi-generational systems, ICANotes gives you intuitive tools that help you document quickly, stay compliant, and provide exceptional care.

Couples and family therapy session with therapist documenting treatment in a behavioral health EHR

Why Family & Couples Therapists Need Specialized EHR Software

Family therapy isn’t just “individual therapy with more people in the room.” It requires documentation that captures:

  • Interaction patterns
  • Relationship dynamics
  • Systems-level themes
  • Individual goals within shared treatment plans
  • Safety concerns and risk factors
  • Progress toward relational outcomes

Built for behavioral health. Built for complex relationships. Built for you.

Generic EHRs fail to support these clinical realities.
ICANotes gives you:

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Templates built for couples and family sessions

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Clear documentation of goals, interventions, and outcomes

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Fast note creation with menu-driven charting

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Easy documentation for multi-client sessions

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Integration with billing workflows for couples counseling CPT codes

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A secure client portal for scheduling, intake, and communication

Key Features for Couples & Family Therapists

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Family Therapy & Couples Therapy Note Templates

Document relational work without starting from a blank screen. ICANotes includes structured templates for:

  • Couples therapy notes
  • Family therapy sessions (single-family & multi-family)
  • Systemic formulations
  • Parenting support sessions
  • Child and adolescent family-based work
  • Co-parenting sessions
  • Treatment plan reviews across multiple participants

Point-and-click text menus make note writing precise, fast, and clinically rich — no typing required unless you want to.

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Treatment Planning for Family Systems

ICANotes supports systemic treatment planning through:

  • Shared relational goals
  • Individual goals within the family system
  • Collaborative, strengths-based planning
  • Behavioral, emotional, and relational outcome tracking
  • Problem statements tied to interventions and measurable objectives

Whether you're addressing communication breakdowns, conflict cycles, trauma responses, or parenting challenges, ICANotes makes treatment planning structured and intuitive.

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Flexible Therapy Documentation for Multi-Client Sessions

Family therapists must capture:

  • Each participant’s goals
  • Systemic themes and interaction patterns
  • Interventions delivered to the group vs. individuals
  • Risk factors for each family member
  • Dynamics observed during the session
  • Measurable progress

ICANotes allows you to document a single session with multiple clients, while maintaining:

  • Individual progress tracking
  • Shared or separate treatment plans
  • Clean, audit-ready documentation for payers
  • Proper CPT coding for couples and family therapy
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Risk Assessment & Safety Documentation

Couples and family therapists frequently encounter:

  • High emotional intensity
  • Safety concerns
  • Domestic conflict
  • Suicidal ideation
  • Child or elder welfare concerns

ICANotes includes tools for documenting:

  • Risk factors and protective factors
  • Crisis interventions
  • Mandatory reporting steps
  • Safety plans
  • Follow-ups and next actions

Your documentation stays clinically sound and legally defensible.

Everything you document is defensible, consistent, and linked to goals, interventions, and outcomes.

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Integrated Scheduling, Billing & Practice Management

Couples and family therapy billing can be complex. ICANotes simplifies it.

  • Easy scheduling for individuals, couples, and families
  • Client portal for intake, consent forms, and scheduling
  • Automatic coding suggestions for couples and family CPT codes
  • Clean claims submission and revenue-cycle tools
  • Secure telehealth integrated directly into the EHR

Manage your practice with one streamlined system—no add-ons required.

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Client Portal Designed for Relationship-Based Care

Empower families and couples with a secure portal that supports:

  • Online intake packets and consent forms
  • Appointment reminders
  • Secure messaging
  • Telehealth sessions
  • Payment and billing visibility

You maintain control over what each participant can access.

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Secure, HIPAA-Compliant Cloud EHR

ICANotes protects sensitive relationship-based documentation with:

  • HIPAA-compliant hosting
  • Role-based access permissions
  • ONC certification
  • Secure audit trails
  • Automatic backups and updates

Your data—and your clients’ relationships—are protected.

Why Couples & Family Therapists Choose ICANotes

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Designed for systems work.

Templates and workflows reflect real family therapy — not generic psychotherapy.

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Faster documentation.

Menu-driven charting helps you complete notes in minutes.

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Supports relational outcomes.

Track progress across individuals and relationships.

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Built for compliance.

Audit-ready documentation meets payer and clinical standards.

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Perfect for small practices and group clinics.

Flexible, scalable, intuitive to learn.

See How ICANotes Supports Couples & Family Therapy

Give your practice a powerful, behavioral-health-specific EHR that understands the complexity of relational work.
Streamline documentation. Strengthen outcomes. Support meaningful change.