Question 1

Which EHR is most cost-effective for mental health providers in 2025?

Accepted Answer

The most cost-effective EHR in 2025 depends on how much clinical documentation and billing automation you need. While some low-cost systems limit features or charge extra for essentials like telehealth or ePrescribing, ICANotes includes most core tools within its standard plans. Clinicians can choose between part-time and full-time tiers, paying only for what they use. Because ICANotes is purpose-built for behavioral health, it saves time on note-taking and billing, reducing the hidden costs of inefficiency common in general medical EHRs.

Question 2

What’s the top EHR for telehealth-heavy therapy practices?

Accepted Answer

For telehealth-focused therapy practices, ICANotes offers a seamless experience with secure, HIPAA-compliant video built directly into the EHR. There’s no need for external integrations or separate logins. You can launch sessions, complete notes, and bill — all from the same screen. Telehealth features include virtual waiting rooms, automated reminders, and integrated documentation workflows, making ICANotes one of the most convenient all-in-one systems for remote behavioral health care.

Question 3

Which EHR offers the best workflow for group therapy or multi-provider teams?

Accepted Answer

Group practices need coordination across clinicians, billing, and scheduling — and ICANotes was built with that in mind. Its cloud-based platform allows multiple providers to document sessions simultaneously, share treatment plans, and manage multi-location calendars. The system supports role-based permissions and billing for individual or group encounters. With customizable workflows and secure data sharing, ICANotes provides the most efficient documentation and collaboration environment for behavioral health teams of any size.

Question 4

Which EHR works best for psychologists who also do testing?

Accepted Answer

Psychologists who conduct psychological or neurocognitive testing need flexible tools for assessments, scoring, and interpretation. ICANotes includes built-in evidence-based rating scales like PHQ-9, GAD-7, and MMSE, and allows users to upload or integrate additional testing instruments. Notes can automatically link assessment data to treatment plans and progress summaries, creating a true “golden thread” from testing to intervention. That integration makes ICANotes especially valuable for psychologists balancing therapy, evaluation, and reporting.

Question 5

Which mental health EHR integrates best with billing or insurance claims?

Accepted Answer

For billing and insurance workflows, ICANotes provides a complete, end-to-end solution. Claims can be created directly from completed notes, scrubbed for errors, and submitted electronically through clearinghouse integrations. Eligibility checks, ERA posting, and reporting are built in — no separate system required. Practices that prefer full support can connect directly with ICANotes Revenue Cycle Management (RCM) services for hands-off billing and faster reimbursements. This level of integration streamlines claim accuracy and accelerates cash flow better than most therapy-focused EHRs.

Practice Management