Call us at 866-847-3590, text us at 866-301-0085, click to chat with us, or email

Due to a routing issue with our phone service, if you use 8x8 VOIP, or use their virtual office, you will not be able to connect to our standard support line. Please call us at 443-221-6796 or contact us via email at, through our website using LiveChat, or call in using a phone that doesn’t use 8x8 routing services. Please check back here for updates.

Access ICANotes

Connect to ICANotes from your device.

Support Downloads

Files support may ask you to download.

Remote Support

Share your screen with a support agent.

Create Ticket

Submit a support ticket.

Check Ticket Status

Check the status of your open tickets.

Upload Documents

Upload documents to patient charts.

Knowledge Base

Find answers to common questions.


User guides to print for reference.

Video Tutorials

Video tutorials for new and advanced users

Training Classes

Upcoming ICANotes Training Classes


Book a consultation with our program specialists.


Submit and vote on ideas for enhancing ICANotes.

Intuitive, Accessible, Time-Saving

ICANotes - the only EHR software that actually thinks like a clinician.