Credentialing & Contracting Services
for Behavioral Health Providers
Simplying Behavioral Health Credentialing So You Can Focus on Patient Care
Insurance credentialing is one of the most time-consuming and error-prone administrative tasks facing behavioral health practices. From navigating Medicare and Medicaid enrollment to managing commercial payer contracts, even small mistakes or missed deadlines can delay reimbursement and disrupt cash flow.
ICANotes offers comprehensive behavioral health credentialing and mental health insurance credentialing services designed specifically for therapists, psychiatrists, and group practices. Delivered in partnership with an experienced healthcare credentialing team, our services help ensure providers are properly enrolled, accurately listed, and continuously credentialed — so claims move smoothly and practices get paid on time.
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What's Included in ICANotes Credentialing Services
Our credentialing services are designed to support behavioral health providers at every stage — from initial payer enrollment to ongoing maintenance and contract updates. Each service below can be used individually or combined to meet the needs of solo clinicians, group practices, and growing organizations, helping reduce administrative burden while keeping payer participation accurate and up to date.
Medicare & Medicaid Credentialing / Contracting
Per provider
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Initial enrollment with Medicare and/or Medicaid
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Contracting support to ensure proper payer participation
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Guidance on program-specific requirements and timelines
Commercial Payer Credentialing / Contracting
Per provider
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Credentialing with major commercial insurance payers
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Contract submission, follow-up, and status tracking
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Help navigating payer-specific documentation requirements
Re-Credentialing Services
Per provider
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Timely re-credentialing to prevent lapses in coverage
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Management of payer deadlines and re-attestation requirements
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Reduced risk of unexpected claim denials
Demographic Updates
Per provider or group panel
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Updates to addresses, tax IDs, practice names, and contact information
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Coordination across multiple payers to maintain consistency
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Helps prevent claims being rejected due to outdated data
Group Contract Review & Negotiation
Per contracted payer panel
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Review of existing group payer contracts
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Support with renegotiation discussions
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Identification of reimbursement or compliance risks
Group Roster Updates
Per payer panel
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Adding or removing providers from group contracts
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Ensures accurate provider listings and billing eligibility
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Minimizes payment disruptions during staffing changes
NPI Creation
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Assistance obtaining individual or organizational NPIs
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Ensures correct enumeration for billing and credentialing
EFT Enrollment
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Setup of electronic funds transfer with payers
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Faster, more reliable reimbursements
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Reduced payment posting issues
Directory Attestation
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Annual and periodic payer directory attestations
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Helps maintain compliance with payer participation requirements
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Reduces risk of administrative termination from networks
Credentialing doesn't have to be a bottleneck. With ICANotes, you get expert support without having to manage the process yourself.
Why Work with ICANotes for Credentialing?
Behavioral health credentialing requires more than just submitting applications — it demands careful attention to payer rules, timelines, and ongoing maintenance. ICANotes offers credentialing services built specifically for the realities of mental health practices, where delays in enrollment or lapses in participation can directly impact revenue and access to care.
Behavioral-Health–Focused Expertise
Credentialing for mental health providers comes with unique challenges, including specialty-specific requirements, supervision considerations, and payer variability across psychotherapy and psychiatry services. ICANotes’ credentialing services are designed with behavioral health workflows in mind, helping ensure providers are enrolled correctly the first time.
Trusted, Experienced Delivery
Credentialing services are delivered in partnership with a nationally recognized healthcare advisory firm with deep experience supporting provider enrollment, contracting, and payer maintenance. This partnership allows ICANotes customers to access specialized credentialing expertise without managing the process internally.
Fewer Disruptions to Cash Flow
Enrollment gaps, outdated provider rosters, and missed re-credentialing deadlines are common causes of delayed or denied claims. By keeping payer information accurate and current, ICANotes credentialing services help reduce preventable disruptions that can slow reimbursement or remove providers from networks unexpectedly.
Ready to Simplify Credentialing for Your Practice?
Choose the approach that fits your practice:
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In-House Mental Health Billing Software
Use ICANotes to manage billing directly within your EHR.
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Outsourced Billing with ICANotes RCM
Let our behavioral health billing experts manage the full revenue cycle for you.
Stop wrestling with disconnected tools. Start using billing software for mental health professionals that actually understands your practice.
