Purpose-Built Features for Behavioral Health
ICANotes is the most clinically robust EHR built exclusively for mental health professionals. Streamline documentation, simplify billing, and scale your practice, all without compromising on clinical quality.
Smarter clinical documentation
Create rich, compliant notes in minutes
No more blank screens or endless typing. ICANotes’ click-to-chart system generates highly detailed, audit-ready notes that align with DSM-5 and ICD-10 codes, in a fraction of the time.
Streamlined Clinical Documentation
Craft intake assessments, progress notes, and discharge summaries.
Structured Treatment Planning
Build goal-based plans with specialty templates.
Built-In Clinical Tools
Use built-in rating scales and tailored forms.
Smarter clinical documentation
Create rich, compliant notes in minutes
No more blank screens or endless typing. ICANotes’ click-to-chart system generates highly detailed, audit-ready notes that align with DSM-5 and ICD-10 codes, in a fraction of the time.
- Streamlined Clinical Documentation
Craft intake assessments, progress notes, and discharge summaries - Structured Treatment Planning
Build goal-based plans with specialty templates. - Built-In Clinical Tools
Use built-in rating scales and tailored forms.
Integrated practice management
Run your front & back office in one place
Manage scheduling, communication, documentation, and team workflows,
all in one secure, HIPAA-compliant system.
Scheduling
Take control of your calendar
Flexible Scheduling
Book individual, recurring, or group sessions with ease
Automated Reminders
Reduce no-shows with SMS, email, and phone alerts
Staff Permissions
Control access with role-based staff and supervisor settings
Simple Calendar Views
Keep your schedule organized and accessible across teams
Client Access
Modern access for every client
Digital Intake Forms
Collect consents and forms before the first session
Patient Portal
Give clients secure access to records and communication
Built-In Messaging
Stay connected with HIPAA-compliant two-way messaging
Integrated Telehealth
Host secure virtual sessions without switching platforms
Practice Operations
Run your practice with confidence
Insurance Verification
Check eligibility in real time or run batch verifications
Document Management
Organize and access clinical and admin files in one place
Billing and Statements
Generate claims, track payments, and send patient bills
Revenue Support
Leverage RCM services and expert consulting to optimize revenue
Integrated practice management
Run your front & back office in one place
Manage scheduling, communication, documentation, and team workflows,
all in one secure, HIPAA-compliant system.
Scheduling
Take control of your calendar
Flexible Scheduling
Book individual, recurring, or group sessions with ease
Automated Reminders
Reduce no-shows with SMS, email, and phone alerts
Staff Permissions
Control access with role-based staff and supervisor settings
Simple Calendar Views
Keep your schedule organized and accessible across teams
Client Access
Modern access for every client
Digital Intake Forms
Collect consents and forms before the first session
Patient Portal
Give clients secure access to records and communication
Built-In Messaging
Stay connected with HIPAA-compliant two-way messaging
Integrated Telehealth
Host secure virtual sessions without switching platforms
Practice Operations
Run your practice with confidence
Insurance Verification
Check eligibility in real time or run batch verifications
Document Management
Organize and access clinical and admin files in one place
Billing and Statements
Generate claims, track payments, and send patient bills
Revenue Support
Leverage RCM services and expert consulting to optimize revenue
Easy behavioral health billing
Get paid faster with built-in tools
No more manual workflows or confusing systems. ICANotes connects your clinical documentation to automated billing, improving accuracy, speeding up reimbursement, and reducing denials.
Integrated Claim Management
Generate and submit claims automatically (CMS-1500 and UB-04).
Eligibility and Payments
Verify insurance in real time and process payments with ease.
RCM and Reporting
Track revenue trends or use full-service RCM support.
Easy behavioral health billing
Get paid faster with built-in tools
No more manual workflows or confusing systems. ICANotes connects your clinical documentation to automated billing, improving accuracy, speeding up reimbursement, and reducing denials.
- Integrated Claim Management
Generate and submit claims automatically (CMS-1500 and UB-04). - Eligibility and Payments
Verify insurance in real time and process payments with ease. - RCM and Reporting
Track revenue trends or use full-service RCM support.
Connected virtual care
Deliver compliant care from anywhere
ICANotes makes it easy to offer hybrid care without juggling multiple platforms. Schedule virtual sessions, prescribe medications, and manage treatment, all from a single system designed for behavioral health.
Integrated Telehealth
Host HIPAA-compliant video sessions with screen sharing included.
E-Prescribing
Send medications with EPCS certification and PDMP integration.
Smart Medication Tools
Manage med history, reconcile prescriptions, and send ePAs.
Connected virtual care
Deliver compliant care from anywhere
ICANotes makes it easy to offer hybrid care without juggling multiple platforms. Schedule virtual sessions, prescribe medications, and manage treatment, all from a single system designed for behavioral health.
- Integrated Telehealth
Host HIPAA-compliant video sessions with screen sharing included. - E-Prescribing
Send medications with EPCS certification and PDMP integration. - Smart Medication Tools
Manage med history, reconcile prescriptions, and send ePAs.
Secure and compliant
Protected, certified, and audit-ready
ICANotes is cloud-based and built with security at the core. Our infrastructure ensures that you stay compliant and protected while accessing your data from anywhere.
HIPAA-Compliant Infrastructure
All data is encrypted, securely hosted, and automatically backed up.
ONC-Certified EHR
Certified for behavioral health documentation and electronic exchange.
Access Controls and Audit Trails
Assign roles and monitor activity with session tracking.
Secure and compliant
Protected, certified, and audit-ready
ICANotes is cloud-based and built with security at the core. Our infrastructure ensures that you stay compliant and protected while accessing your data from anywhere.
- HIPAA-Compliant Infrastructure
All data is encrypted, securely hosted, and automatically backed up. - ONC-Certified EHR
Certified for behavioral health documentation and electronic exchange. - Access Controls and Audit Trails
Assign roles and monitor activity with session tracking.
Tailored to Your Type of Care
ICANotes comes preconfigured for the full spectrum of behavioral health services; no generic templates here.
Psychiatry + Medication Management
Support accurate prescribing
Residential and Inpatient Programs
Manage complex care with multi-user access
Individual, Couples, and Group Therapy
Document sessions with flexible, therapy-specific templates
Multidisciplinary Teams and Integrated Care
Coordinate care across roles with shared treatment plans and notes
Substance Use Treatment
Track recovery goals with ASAM criteria and integrated rating scales
Psychiatric Rehabilitation (PRP)
Meet PRP requirements with goal tracking and custom workflows
Unmatched Support and Training
Get expert help from day one with 24x7 support, personalized training, and resources built for behavioral health teams.
Personalized Onboarding
Start strong with a tailored implementation plan and guided setup
1:1 Team Training
Get hands-on training sessions for your clinicians and staff
Always-On Support
Access live chat and phone support whenever you need it
Self-Guided Learning
Explore a full library of videos, guides, and product tips
Ready to Transform
Your Documentation?
ICANotes makes documentation faster, billing simpler, and clinical care more effective.
Frequently Asked Questions