Free to Attend

ICANotes Connect: Baltimore

Learn More. Use More. Get More from ICANotes.

A hands-on afternoon built for Maryland ICANotes customers. Sharpen how you use Classic or Plus, get answers straight from our experts, and take practical ideas back to your practice.

Friday, October 23, 2026 12:00 – 5:00 PM Fells Point, Baltimore
See the full agenda
Free Registration

Reserve your spot

Join the Maryland ICANotes community in Baltimore. Registration is free and seats are limited.

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Why Attend

Walk away with more than you came with

This is a working session, not a sales pitch. Every attendee should leave with practical wins they can use the very next day.

At least three features or workflows you can put to use right away.

A clearer path to getting more value from Classic or Plus.

A practical look at what Plus offers beyond Classic.

Peer ideas you can bring back to your own organization.

Direct answers from our product, training, clinical, billing, and leadership teams.

A timely update on Maryland behavioral health and regulatory changes.

One-on-One Help

The ICANotes Expert Desk

Bring your questions. Sit down with specialists across Classic, Plus, clinical documentation, billing and reporting, training, e-prescribing, and integrations for real answers on your real workflows.

The Expert Desk is open during lunch, the afternoon break, and for a while after the program wraps.

Are we already paying for this capability?
How do we turn this feature on?
Is there a more efficient way to complete this workflow?
Which report should we be using?
How would this work differently in Plus?
The Program

Agenda

Doors and lunch open at noon, with the program running through the afternoon. Breakouts run in parallel Classic and Plus tracks.

12:00 – 1:00 PM

Lunch, Check-In & Expert Desk

Grab lunch, network with peers, and get a head start at the ICANotes Expert Desk.

1:00 – 1:25 PM

Welcome: Get More Value from ICANotes

A quick, customer-centered kickoff, including a before-and-after look at a workflow you can make more efficient today.

1:25 – 2:10 PM

Breakout 1: Get More from Your Current Platform

High-value features and shortcuts you may be missing.

Classic & Plus tracks
2:10 – 2:25 PM

Break & Expert Desk

Stretch, visit the Expert Desk, and switch rooms before the next session.

2:25 – 3:10 PM

Breakout 2: Advanced Workflows & Practice Operations

Documentation, billing, reporting, and multi-clinician management that move beyond the basics.

Classic & Plus tracks
3:10 – 3:40 PM

Maryland Behavioral Health Update

A practical look at the regulatory and reimbursement changes Maryland practices should prepare for next.

3:40 – 4:10 PM

Customer Power User Spotlight

A moderated conversation with a fellow Maryland practice on how they get more out of ICANotes.

4:10 – 4:40 PM

What's Next for ICANotes

What we heard from customers, what's coming to Plus, and how to think about moving forward.

4:40 – 5:00 PM

Ask the Experts & Closing

A moderated panel answering your questions from the day, plus the key takeaways to bring home.

Two Tracks, One Workshop

Go deep on the platform you use

Every breakout runs in parallel tracks so the content fits how you work today.

Track A

ICANotes Classic

Features, shortcuts, and advanced documentation, reporting, and practice-management workflows built around the Classic platform you know.

Track B

ICANotes Plus

Time-saving workflows, billing and reporting, co-signatures, and multi-clinician management on our latest cloud platform.

Exploring Plus? Classic customers are welcome to sit in on the Plus track.

The Venue

Frederick Douglass-Isaac Myers Maritime Park

Living Classrooms Foundation
1417 Thames Street, Baltimore, MD 21231

Join us on the Fells Point waterfront at a Baltimore landmark celebrating the city's maritime heritage, an easy, memorable setting for a day of learning and connection.

Get Directions
Save the Date

We'll see you in Baltimore

Come spend an afternoon getting more out of ICANotes with the Maryland customer community. This event is free to attend.

Friday, October 23, 2026 12:00 – 5:00 PM 1417 Thames Street, Baltimore