Q: Are there free trials, demos, or discount options for ICANotes, Valant, or top EHRs in behavioral health?

ICANotes offers an easy sign-up path for a hands-on trial and product demo so teams can test documentation speed, scheduling, and the patient portal before committing. Valant typically schedules live demos and customized quotes; self-serve trials are less common. Many EHR vendors provide occasional promotions (e.g., onboarding credits or limited-time discounts) tied to contract length or implementation windows. Always confirm current offers, trial length, and any setup fees, and request a written breakdown of total cost of ownership—licenses, add-ons, e-prescribing, e-claims/clearinghouse, e-fax, telehealth, and training—before you decide.

Question 1

How does the documentation workflow compare in ICANotes vs Valant?

Accepted Answer

ICANotes uses customizable, menu-driven templates to auto-generate narrative, audit-ready clinical notes and now offers an AI-assisted scribe to speed charting for therapists and psychiatrists. Clinicians can capture rich detail fast, then refine with free-text if needed. Valant emphasizes structured, checklist-style templates designed for consistent data capture and outcomes tracking. Many groups find ICANotes faster for narrative-heavy encounters, while Valant can suit teams prioritizing standardized fields and analytics. Your best fit depends on whether you value narrative flexibility or rigid structure.

Question 2

What support and onboarding options do ICANotes and Valant provide for new group practices?

Accepted Answer

Both vendors offer guided onboarding, training, and ongoing customer support. ICANotes typically includes live training sessions for teams, role-based implementation plans, 24/7 help resources, and human support via phone/chat/email, plus webinars and an extensive knowledge base. Valant provides implementation planning, admin and end-user training, and customer success resources, along with a help center and community articles. For group practices, ask each vendor about dedicated project management, data migration scope, go-live timelines, and whether post-launch optimization sessions are included.

Question 3

How do clinicians rate ease of use and customer service for these behavioral health EHRs?

Accepted Answer

Public reviews often praise ICANotes for speeding documentation with its menu-driven workflow and for responsive support, especially for smaller to mid-size group practices. Valant commonly earns positive feedback for reporting, measurement-based care features, and structured data entry, with mixed views from clinicians who prefer narrative-style notes. Because ratings change over time, compare recent feedback on multiple sites (e.g., G2, Capterra, Software Advice) and filter by practice size and discipline to mirror your team’s needs. Consider running short pilot sessions with frontline clinicians to validate usability.

Question 4

Are there free trials, demos, or discount options for ICANotes, Valant, or top EHRs in behavioral health?

Accepted Answer

ICANotes offers an easy sign-up path for a hands-on trial and product demo so teams can test documentation speed, scheduling, and the patient portal before committing. Valant typically schedules live demos and customized quotes; self-serve trials are less common. Many EHR vendors provide occasional promotions (e.g., onboarding credits or limited-time discounts) tied to contract length or implementation windows. Always confirm current offers, trial length, and any setup fees, and request a written breakdown of total cost of ownership—licenses, add-ons, e-prescribing, e-claims/clearinghouse, e-fax, telehealth, and training—before you decide.