Why Attend
Join us in Baltimore for a day dedicated to advancing your clinical practice. This first-ever ICANotes User Conference offers a unique opportunity to connect with industry peers, gain critical insights, and earn valuable Continuing Education (CE) credits—all while discovering how the latest tools and technologies can enhance your work in mental health care.
What You'll Gain
- Ethical Expertise in the Digital Age: Explore the evolving landscape of ethics in virtual care and the integration of AI in mental health practice. Our expert-led panel will help you navigate these challenges with confidence and clarity.
- Practical Insights from Peers: Learn directly from fellow clinicians who have successfully transformed their practices with ICANotes Plus. Their real-world experiences will provide you with actionable strategies to streamline operations and improve patient outcomes.
- Master Billing Practices: Simplify your billing processes with tips from seasoned experts. Whether you're new to billing or looking to optimize your approach, this session will equip you with the tools you need to enhance your practice's financial health.
- Trauma-Informed Care for All: Gain a deeper understanding of how to effectively treat trauma in marginalized populations. This session will equip you with evidence-based practices to better support diverse communities in your care.
- Networking Opportunities: Throughout the day, you’ll have the chance to connect with like-minded professionals, engage with industry experts, and explore new solutions at our Networking Booths.
Event Highlights
- CE Credits: Earn 3 Continuing Education credits while expanding your knowledge and skills.
- Interactive Panels: Engage with experts and peers in discussions on ethics, practice management, billing, and trauma-informed care.
- Exclusive Insights: Be the first to learn about new features and upgrades to the ICANotes platform.
- Complimentary Lunch: Enjoy a catered lunch while you network with fellow attendees, exchange ideas, and recharge for the afternoon sessions.
Don’t miss this opportunity to elevate your practice and connect with the future of mental health care. Register today to secure your spot!
Agenda
8:00 AM - 9:00 AM
Registration and Networking
9:00 AM - 9:30 AM
Welcome Address
9:30 AM – 11:00 AM
Ethics in the Virtual Space + AI Panel (1.5 CEs)
11:00 AM - 11:15 AM
Break + Networking
11:15 AM – 12:15 PM
Streamlining Practice Operations with ICANotes Plus
12:15 PM – 1:15 PM
Lunch Break
1:15 PM - 2:15 PM
Taking the Stress out of Behavioral Health Billing
2:15 PM - 2:30 PM
Break + Networking
2:30 PM – 4:00 PM
Assessment and Treatment of Trauma in Marginalized Populations (1.5 CEs)
4:00 PM
Closing Remarks
Ethics in AI and the Virtual Space (1.5 CEs)
9:30 AM – 11:00 AM
This presentation will address ethics in mental health care. Specific topics include an overview of the ethics of virtual care delivery, ethical decision making when referring to a higher level of care (HLOC), and collaboration among HLOC virtual providers and the outpatient treatment team. This session will also explore the ethical dilemmas clinicians may face when integrating AI tools into their practice. Attendees will gain insights into maintaining patient confidentiality, ensuring informed consent, and balancing the benefits of AI with the need for human-centered care. This session will satisfy the Ethics CE requirement while equipping clinicians with the knowledge to navigate AI ethically and effectively in their work.
Streamlining Practice Operations
11:15 AM – 12:15 PM
This session offers practical insights for clinicians looking to harness the full potential of technology to enhance both efficiency and patient outcomes in their practice. Featuring a panel of customers who have upgraded from ICANotes Classic as well as those who started with ICANotes Plus, the session will explore real-world experiences and best practices for leveraging the platform's advanced functionality. Panelists will share how they have used ICANotes to streamline workflows, reduce administrative burdens, and maximize time spent on patient care.
Taking the Stress out of Behavioral Health Billing
1:15 PM – 2:15 PM
Clinicians will gain valuable insight into simplifying the process of billing for their services. Whether you are new to billing or a veteran who still struggles with getting paid, this panel discussion will address common challenges such as navigating insurance claim submissions, managing denials, and collecting patient payments. Our panel of billing experts will share their tips and tricks on how to minimize errors and improve cash flow. Attendees will leave with practical strategies to streamline billing workflows, enhance reimbursement rates, and ultimately focus more on patient care rather than administrative burdens.
Assessment and Treatment of Trauma in Marginalized Populations (1.5 CEs)
2:30 PM – 4:00 PM
Trauma can affect people of all backgrounds; however, the impact can vary significantly based on unique circumstances and stressors for those of marginalized communities. Mental health professionals seeking to provide trauma-informed, person-centered care will gain an understanding of these important considerations, such as socio-economic status, race, sexual orientation and gender identity, ability/disability status, etc. to expand and incorporate into their approach of treating trauma in individuals from a diverse background. Participants will learn about evidenced-based practices and therapies that are effective in treating trauma in individuals of all backgrounds.
Agenda
8:00 AM - 9:00 AM
Registration & Networking
9:00 AM - 9:30 AM
Welcome Address
9:30 AM – 11:00 AM
Ethics in AI and the Virtual Space (1.5 CEs)
11:00 AM - 11:15 AM
Break + Networking
11:15 AM – 12:15 PM
Streamlining Practice Operations
12:15 PM – 1:15 PM
Lunch Break
1:15 PM - 2:15 PM
Taking the Stress out of Behavioral Health Billing
2:15 PM - 2:30 PM
Break + Networking
2:30 PM – 4:00 PM
Assessment and Treatment of Trauma in Marginalized Populations (1.5 CEs)
4:00 PM
Closing Remarks
Ethics in AI and the Virtual Space (1.5 CEs)
9:30 AM – 11:00 AM
This presentation will address ethics in mental health care. Specific topics include an overview of the ethics of virtual care delivery, ethical decision making when referring to a higher level of care (HLOC), and collaboration among HLOC virtual providers and the outpatient treatment team. This session will also explore the ethical dilemmas clinicians may face when integrating AI tools into their practice. Attendees will gain insights into maintaining patient confidentiality, ensuring informed consent, and balancing the benefits of AI with the need for human-centered care. This session will satisfy the Ethics CE requirement while equipping clinicians with the knowledge to navigate AI ethically and effectively in their work.
Streamlining Practice Operations
11:15 AM – 12:15 PM
This session offers practical insights for clinicians looking to harness the full potential of technology to enhance both efficiency and patient outcomes in their practice. Featuring a panel of customers who have upgraded from ICANotes Classic as well as those who started with ICANotes Plus, the session will explore real-world experiences and best practices for leveraging the platform's advanced functionality. Panelists will share how they have used ICANotes to streamline workflows, reduce administrative burdens, and maximize time spent on patient care.
Taking the Stress out of Behavioral Health Billing
1:15 PM – 2:15 PM
Clinicians will gain valuable insight into simplifying the process of billing for their services. Whether you are new to billing or a veteran who still struggles with getting paid, this panel discussion will address common challenges such as navigating insurance claim submissions, managing denials, and collecting patient payments. Our panel of billing experts will share their tips and tricks on how to minimize errors and improve cash flow. Attendees will leave with practical strategies to streamline billing workflows, enhance reimbursement rates, and ultimately focus more on patient care rather than administrative burdens.
Assessment and Treatment of Trauma in Marginalized Populations (1.5 CEs)
2:30 PM – 4:00 PM
Trauma can affect people of all backgrounds; however, the impact can vary significantly based on unique circumstances and stressors for those of marginalized communities. Mental health professionals seeking to provide trauma-informed, person-centered care will gain an understanding of these important considerations, such as socio-economic status, race, sexual orientation and gender identity, ability/disability status, etc. to expand and incorporate into their approach of treating trauma in individuals from a diverse background. Participants will learn about evidenced-based practices and therapies that are effective in treating trauma in individuals of all backgrounds.
Our Speakers
Clinical Training
Irene Rovira
PhD
Rachel Zavala
MS, RD
ICANotes/Genius Bar
Jamie Morgenstern
Chief Executive Officer
Sanjiv Patel
VP of Product
October Boyles
Chief Clinical Officer
Fatima Davis
Revenue Cycle Manager
Jennifer Shemery
Product Manager
Josh Reiss
Customer Success Manager
Larry Rogers
Senior Trainer
Janina Russian
Senior Training & Product Specialist
Customer Panelists
Moses Karogi
Valley Psychiatry and Wellness Clinic, PMHNP-BC
Our Sponsors
The Venue
Frederick Douglass Maritime Museum
1417 Thames Street, Baltimore, MD 21231
The Frederick Douglass-Isaac Myers Maritime Park is a national heritage site, celebrating the contributions of African-Americans in the development of Baltimore's maritime industry, including the Chesapeake Marine Railway and Dry Dock Company, the nation's first African-American owned and operated shipyard established in 1868. The site honors the legacy of shipbuilding and Baltimore's working waterfront as it relates to African American Maritime and Cultural History, Isaac Myers and his partners, and Frederick Douglass while preserving one of the city's oldest industrial waterfront buildings, the Sugar/Coffee House.
*Parking is included with ticket.
The Venue
Frederick Douglass Maritime Museum
1417 Thames Street, Baltimore, MD 21231
The Frederick Douglass-Isaac Myers Maritime Park is a national heritage site, celebrating the contributions of African-Americans in the development of Baltimore's maritime industry, including the Chesapeake Marine Railway and Dry Dock Company, the nation's first African-American owned and operated shipyard established in 1868. The site honors the legacy of shipbuilding and Baltimore's working waterfront as it relates to African American Maritime and Cultural History, Isaac Myers and his partners, and Frederick Douglass while preserving one of the city's oldest industrial waterfront buildings, the Sugar/Coffee House.
*Parking is included with ticket.
Get Your Ticket
*There is a fee to participate in this activity. Please contact sales@icanotes.com for any cancellations. Cancellations received before October 12th will be granted a refund of 75% of the registration fee. After October 12th, no refunds will be granted.
In support of improving patient care, Eating Recovery Center and Pathlight Mood & Anxiety Center is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
As a Jointly Accredited Organization, Eating Recovery Center and Pathlight Mood & Anxiety Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.5 clinical continuing education credits.
Eating Recovery Center, LLC is a Continuing Professional Education (CPE) Accredited provider with the Commission on Dietetic Registration (CDR). CDR credentialed practitioners will receive 1.5 continuing professional education units (CPEU for completion of this activity.
Eating Recovery Center, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Eating Recovery Center maintains responsibility for this program and its content.
Eating Recovery Center, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0280.
Eating Recovery Center, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0756.
Eating Recovery Center, LLC is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0232.
All Eating Recovery Center, LLC sponsored educational activities are presented in compliance with the Americans with Disabilities Act (ADA). If you are in need of accommodations, please contact Angela Kostelyk at angela@icanotes.com.