Integrated Appointment Reminders

ICANotes is pleased to announce the availability of integrated email and text appointment reminders.

Email appointment reminders are included with our Premium Patient Portal module, and patients can confirm or request a cancellation by clicking a link and logging into the patient portal.

Text appointment reminders are available for an additional fee, please contact our Sales team at 866-847-3590 for pricing.

All patient status updates from both types of reminders are presented in the Patient Reminder Status Report, accessible from the Chart Room.

The event status can be changed from the dropdown menu on this report, and the event status will update on the Calendar and on the Patient Portal.

Here is a video overview of appointment reminder functionality:

  • Moving from paper to electronic records in behavioral health
  • Mental Health Group Therapy Notes
  • Patient Portal for Behavioral Health