Crystal Parker

Customer Support

A born and bred Californian, Crystal grew up along the beautiful shores of the gold coast, and currently resides in sunny Bakersfield with her husband, who is a science instructor at a local college, and their cat, Oliver and dog, Winston.

Before and after earning a BA in Art from Cal State Channel Islands, Crystal worked as a medical biller for Medicare patients with secondary insurances, performed quality assurance for a large customer support team specializing in social gaming, and provided administrative support to a small counseling group. In 2013 Crystal graduated magna cum laude from Fielding Graduate University with an MA in Media Psychology. Her thesis, "Leveraging Technology for Aided Learning", focused on how mobile technologies can be effectively used to augment current and sometimes outmoded pedagogies in the classroom. Before joining ICANotes, Crystal worked in the field of third-party reproduction, providing administrative and social media support to a small agency that provided services in both surrogacy and egg donation. 

In her free time, Crystal enjoys writing, and has at present published more than twenty books. Together with her husband she hopes to plant roots in the community of Bakersfield, start a family, and travel the world. 

Back to Team.

  • Moving from paper to electronic records in behavioral health
  • Mental Health Group Therapy Notes
  • Patient Portal for Behavioral Health