- About Us
- Why ICANotes?
Position: Customer Support Agent
Our company is a virtual workplace with 100% of the workforce operating from their home offices throughout the U.S.. We believe customer service is our most important product. Everyone in our company started as a support team member and elevated to more complex and rewarding positions.
We believe the two most important assets candidates can have are commitment to customer care and intelligence; we teach the rest. If you are an eager learner with solid computer skills and have a solid educational background, we may be an excellent opportunity for you.
Enthusiasm for customer service, a positive attitude, and highly motivated to learn and teach
1-2 years customer service or help desk support experience
Minimum of an Associates degree, in any health, business, or technology related field
Newer computer with strong, steady Internet access of at least 20 mbps download and 2 mbps upload
Distraction free work area at home
Fluency in Spanish is a plus
Equal Employment Opportunity Our company is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.
Interested candidates should email resumes and cover letters to firstname.lastname@example.org.